Case Management Specialist

3 days ago


Tampa, Florida, United States Sharpline Investigations, LLC Full time
Job Title

Estimated Salary: $45,000 - $65,000 per year.

Company Overview

Sharpline Investigations, LLC is a leading provider of legal investigative services in Tampa, Florida. Our team works closely with attorneys to investigate complex cases.

Job Description

We are seeking a highly organized and detail-oriented professional to handle case intake, monitor and respond to emails, manage process service tasks, and communicate effectively with staff and clients.

A typical day includes:

  • Planning, organizing, and coordinating work assignments;
  • Monitoring and answering phones;
  • Reviewing and responding to emails;
  • Filtration and assignment of emails to respective staff members;
  • Setting up and assigning cases;
  • Processing incoming documents and tasks from clients;
  • Receiving, processing, assigning, and managing case loads of legal service requests;
  • Providing updates and suggestions to clients on their service requests;
  • Completing signed affidavits for client's service requests;
Required Skills and Qualifications

The ideal candidate should possess:

  • Strong organizational skills and ability to manage multiple tasks;
  • Detailed-oriented mindset and proficiency with Microsoft Office and Adobe Acrobat;
  • Ability to quickly adapt and learn new software systems;
  • Excellent communication skills to interact with clients and staff effectively;
  • Maintaining confidentiality and strict secrecy when handling sensitive information;
  • Possessing a desire for continuous growth and learning;
  • Utilizing deductive reasoning and making sound independent decisions;
  • Performing well in a fast-paced environment;
  • Ability to work collaboratively with other professionals;
Benefits

We offer a supportive work environment focused on personal and professional growth, flexibility, challenge, impact, and autonomy. Additional benefits include flexible scheduling, state-of-the-art equipment, and opportunities for professional development.



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