Revenue Operations Specialist
3 weeks ago
Overview:
Kastle Systems is a leader in managed security, introducing innovative technologies to serve over 460M square feet of real estate globally.
Clients span the commercial and multifamily real estate, education, and construction industries.
Delivering a world-class customer experience drives everything we do, and Kastle's mission is to be our customers' best service provider.
Kastle's integrated security solution reduces costs and improves 24x7 performance for building owners, developers, and tenants.
We're seeking a Revenue Analyst to be responsible for the billing of revenue invoices for Kastle Systems International LLC and its subsidiaries.
In addition to a great work environment, we provide excellent benefits, including Medical/Dental/Vision, 401K, Tuition/Training Assistance, and Wellness Program.
We're proud to be a Certified Great Place to Work with awards for being a Top Workplace with Top DE&I Practices.
Responsibilities:
- Responsible for invoicing all revenue activities, including recurring monthly revenue Operations and Maintenance fees, time and material work orders, and fixed fee installation work orders.
- Works with Kastle customer service and outside customers to explain invoice content and resolve billing-related issues.
- Set-up recurring monthly billing templates from turn-on change order notice.
- Calculate billing escalations.
- Process adjustments to customer invoices.
- Maintain tax-exempt customers list.
- Complete W-9 forms and information requests from customers.
- Routinely document and update accounting policies and procedures.
- Special accounting projects as assigned.
- Reconcile revenue-related general ledger accounts.
- Upload invoices to 3rd party platform.
- Process customer credit card payments.
- Work with government & other automated invoice processing systems such as WAWF & IPP.
- Provide support for annual financial statement audit.
- Other duties as assigned.
Qualifications:
- BS in Accounting.
- At least 1 year of experience in accounting.
- Exemplary MS-Excel and Word skills and experience working in Excel with large data sets.
- Critical thinking and problem-solving skills.
- Familiarity and experience with analyzing contracts.
- Excellent written and oral communications.
- Process-oriented.
- Ability to handle multiple tasks in a fast-paced environment and meet deadlines.
- Orientation to serve both external and internal customers.
- Ability to work independently.
Equal Opportunity Statement:
At Kastle, we believe that diversity makes us stronger - at work and in the world. Kastle Systems International, LLC is an Equal Opportunity / Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy, or any other basis protected by applicable federal or state laws.
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