Medical Case Manager

2 weeks ago


Greenville, South Carolina, United States AID UPSTATE INC Full time
Medical Case Manager Job Description

AID Upstate Inc. is seeking a dedicated and compassionate Medical Case Manager to join our team. As a Medical Case Manager, you will play a vital role in connecting individuals affected by HIV to vital services and helping them navigate both personal and healthcare-related challenges.

Key Responsibilities:

  • Assist clients in accessing and maintaining benefits programs to ensure they receive essential care and treatment.
  • Prepare client histories, action plans, and service reports to ensure comprehensive and client-centered care coordination.
  • Work closely with clients through individual or group conferences to help them understand and follow medical recommendations.
  • Collaborate with physicians, nurses, and other healthcare providers to create optimal treatment plans.
  • Stay up-to-date on available community resources and services to effectively connect clients to what they need.
  • Document all client-related activities following AID Upstate and DPH policies.
  • Manage a caseload of 100+ individuals, ensuring all client information remains confidential, even after employment.

What We Offer:

  • Competitive salary with Monday-Friday, daytime hours.
  • A work environment fully focused on serving the community.
  • Comprehensive benefits, including $100/month for health insurance. All other insurance (dental, life, disability) is fully covered by AID Upstate.
  • Generous time off, starting at just over 4 weeks of PTO per year, plus 10 paid holidays.
  • A team that values diversity, equity, inclusion, and belonging, creating a workplace where everyone's voice matters.

Requirements:

  • A Bachelor's degree in behavioral science or a related field, with at least two years of relevant experience (or equivalent education/experience).
  • Fluency, both written and spoken, in English and Spanish is required.
  • Proficiency in Microsoft Office (Word, Outlook) and familiarity with office equipment like phones, copiers, and fax machines.
  • Strong interpersonal skills and the ability to work with diverse populations.
  • Ability to maintain confidentiality and comply with HIPAA regulations both during and after employment.

If you're passionate about helping individuals affected by HIV access the care and support they need, we'd love to hear from you.


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