Customer Experience Specialist
5 days ago
We are seeking a highly skilled Customer Experience Professional to join our team at Smart City Networks. As a key member of our organization, you will be responsible for delivering exceptional customer service and support to our clients.
Key Responsibilities- Provide timely and effective resolution to customer inquiries and issues
- Collaborate with cross-functional teams to ensure seamless customer experience
- Develop and maintain strong relationships with clients to drive business growth and retention
- Stay up-to-date with industry trends and best practices to continuously improve customer service
- Perform other duties as assigned to support the success of our organization
- Minimum 5 years of related customer experience and/or training
- Proven written and verbal communication skills
- Ability to work effectively in a fast-paced environment
- Working knowledge of Microsoft Office 365, Word, Excel
- Knowledge of data networking products/services desired
At Smart City Networks, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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Customer Experience Specialist
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