Customer Service Team Lead

1 week ago


Rochester, Michigan, United States OneStream Software Full time
Requirements
  • Bachelor's degree in a technology-related field or equivalent work experience
  • 5+ years Software Support Helpdesk experience or experience in a Level 2 or Level 3 IT support environment, with 2+ years in a Team Lead/Supervisory capacity
  • Experience in solving business process and technical processes challenges.

A competitive salary range is $90,000 - $120,000 per year, depending on experience. Benefits include excellent medical plan, dental & vision insurance, life insurance, short & long term disability, vacation time, paid holidays, professional development, and retirement plan.



  • Rochester, Michigan, United States Ta Systems Inc Full time

    Key ResponsibilitiesThe Launch & Service Manager will be responsible for leading cross-functional teams, overseeing equipment installations, and providing exceptional customer service. Key responsibilities include:Maintaining a leadership role within cross-functional teams.Communicating required resources to execute installations and service tasks.Mentoring...


  • Rochester, Michigan, United States Gordon Food Service Full time

    Job DescriptionGordon Food Service is an equal opportunity employer seeking a Part Time Store Associate to join our team. In this role, you will be responsible for:Providing exceptional customer service and responding to customer inquiriesOperating cash registers and handling transactions accuratelyMaintaining store displays and merchandiseSupporting other...


  • Rochester, Michigan, United States Gordon Food Service Full time

    Gordon Food Service is seeking a motivated and customer-focused individual to join our store team as a Store Front Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, processing transactions, and maintaining store displays.Compensation and BenefitsThe estimated salary for this position is $30,000...


  • Rochester, Michigan, United States U-Haul Full time

    Job Title: Reservation Agent Part-Time In OfficeAbout U-Haul: U-Haul is a leading moving and storage company that offers a wide range of services to customers. As a Reservation Agent, you will play a crucial role in supporting customers, field team members, and U-Haul dealerships through reservation placement and distribution of equipment.Estimated Salary...


  • Rochester, Michigan, United States ResourceMFG Full time

    About UsResourceMFG is a leading provider of lumber and building materials. We are currently seeking a highly skilled Customer Service Representative to join our team.The PositionWe offer a competitive salary of $16 per hour, with opportunities for advancement and professional growth. As a Customer Service Representative, you will be responsible for...


  • Rochester, Michigan, United States Jacob Asbury - State Farm Agent Full time

    Job OverviewAre you a customer-focused individual with excellent communication skills? Do you thrive in a dynamic environment where you can help people navigate their insurance options?About the RoleWe are seeking a motivated and results-driven Customer Service Representative to join our team. As an Agent Team Member, you will be responsible for building...


  • Rochester, Michigan, United States Amy Bashi - State Farm Agent Full time

    Job OverviewWe are seeking a skilled professional to join our team as an Insurance and Financial Product Specialist. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with customers, providing expert guidance on insurance options, and identifying opportunities to offer tailored financial...


  • Rochester, Michigan, United States Gordon Food Service Full time

    About Our CompanyGordon Food Service is a leading grocery distributor and retailer with over 170 locations across the United States. We pride ourselves on providing excellent customer service, offering competitive wages and benefits, and fostering a positive work environment.BenefitsEstimated salary: $11-$14 per hour (dependent on location and experience)A...


  • Rochester, Michigan, United States Chicken Shack Rochester Full time

    Job DescriptionWe are looking for an experienced and charismatic leader to join our team as an Asst. Store Manager at Chicken Shack Rochester.About the RoleThis is an exciting opportunity to lead a talented team of individuals who share your passion for delivering exceptional customer experiences.Key ResponsibilitiesLead by example and demonstrate a...


  • Rochester, Michigan, United States PCRK Group Full time

    Job OpportunityAt PCRK Group, we are seeking a highly motivated and results-driven Front Desk Sales Associate to join our team.We estimate that the salary for this role will be around $15-18 per hour based on the location in Rochester Hills, MI.Company Overview: PCRK Group is a leading provider of wellness services with over 95 locations across multiple...


  • Rochester, Michigan, United States Ivy Fields-Releford - State Farm Agent Full time

    About UsIvy Fields-Releford - State Farm Agent is dedicated to providing exceptional service to our clients. As a Customer Service Representative, you will be part of a team that values professionalism, integrity, and innovation. Our goal is to create long-lasting relationships with our clients and provide them with the best possible experience.We're seeking...


  • Rochester, Michigan, United States FANUC America Corporation Full time

    FANUC America Corporation is seeking a highly organized and detail-oriented Customer Service Representative to join our team.As a key member of our customer service team, you will be responsible for managing daily orders, confirming customer requirements, and providing exceptional customer service. Your strong communication skills and ability to work in a...


  • Rochester Hills, Michigan, United States Arby's - Rochester Full time

    **Overview of the Role:**As a Restaurant Supervisor at Arby's - Rochester, you will have the opportunity to develop your leadership skills, work in a fast-paced environment, and make a real difference in our customers' lives.**Estimated Salary:** $45,000 - $60,000 per year, depending on experience.**Key Responsibilities:Customer Service: Supervise...


  • Rochester, Michigan, United States Belle Tire Full time

    About the RoleWe are seeking an experienced Customer Service Manager to join our team at Belle Tire. As a key member of our management staff, you will be responsible for delivering exceptional customer experiences and leading our service department to meet and exceed sales targets.Job DescriptionBuild strong relationships with customers to understand their...


  • Rochester, Michigan, United States Walgreens Full time

    Company OverviewWalgreens is a retail pharmacy chain with a wide range of products and services. As a Customer Service Associate, you'll be part of a team that delivers exceptional customer experiences.


  • Rochester, Michigan, United States PetSmart Full time

    PetSmart is seeking a highly motivated and customer-focused individual to join our team as a part-time retail sales associate. In this role, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and safe shopping environment.Responsibilities:Provide exceptional customer service, responding to...


  • Rochester, Michigan, United States The Phillip Charles Group -Taylor, Auburn Hills, Livonia, & Southfield Full time

    Job OverviewThe Phillip Charles Group is seeking a highly skilled Customer Service Specialist to join our team in the Metro Detroit area. As a key member of our client-facing team, you will be responsible for delivering exceptional customer service and ensuring timely order fulfillment.In this role, you will work closely with customers to resolve inquiries...


  • Rochester Hills, Michigan, United States Hydro-Craft, Inc. Full time

    Job OverviewWe are seeking a Customer Service Associate to join Hydro-Craft, Inc. This role is responsible for providing product and service information to customers, resolving technical issues, and ensuring customer satisfaction.Responsibilities:Handle customer inquiries and complaints in a professional mannerProvide detailed information about our products...


  • Rochester, Michigan, United States ResourceMFG Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at ResourceMFG. As a frontline support associate, you will be the face of our company, ensuring exceptional customer experiences from start to finish.


  • Rochester, Michigan, United States Wal-Mart Stores , Inc. Full time

    As a Customer Service Representative at Wal-Mart Stores, Inc., you play a vital role in ensuring a positive experience for our customers. You will be the first point of contact for many customers, making a lasting impression with your exceptional customer service skills. Your responsibilities will include greeting and thanking customers with a smile,...