Customer Service Associate

3 weeks ago


Rochester Hills, Michigan, United States Hydro-Craft, Inc. Full time
Job Overview

We are seeking a Customer Service Associate to join Hydro-Craft, Inc. This role is responsible for providing product and service information to customers, resolving technical issues, and ensuring customer satisfaction.

Responsibilities:
  • Handle customer inquiries and complaints in a professional manner
  • Provide detailed information about our products and services
  • Troubleshoot and resolve product issues and concerns efficiently
  • Update customer records with accurate information
  • Stay up-to-date on evolving products and services

Qualifications:

  • Previous experience in customer service or sales
  • Excellent communication and interpersonal skills
  • Ability to prioritize tasks and multitask effectively
  • Positive and professional demeanor
  • Strong problem-solving skills

Estimated Salary: $45,000 - $60,000 per year

About Us:

Hydro-Craft, Inc. is a leading provider of innovative solutions. We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development.



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