Assistant Manager
6 days ago
We're a dynamic company that's passionate about making the best-tasting ice cream and serving it with a smile. Our mission is to create a vibrant community where our customers feel valued and our team members feel empowered to grow.
Job DescriptionWe're seeking an exceptional Assistant Manager to join our team. As a key member of our leadership team, you'll be responsible for driving sales, growth, and customer satisfaction. You'll lead by example, fostering a positive and inclusive shop culture that reflects our values of community, kindness, contribution, and growth.
Key Responsibilities- Customer Focus: Provide exceptional customer experiences, creating a welcoming and engaging atmosphere that exceeds customer expectations.
- Team Development: Lead and coach team members to achieve their full potential, ensuring they have the skills and knowledge to deliver outstanding results.
- Operations: Oversee daily shop operations, ensuring seamless execution of tasks, and maintaining high standards of quality and cleanliness.
- Communication: Effectively communicate with team members, customers, and management, ensuring clear understanding and alignment with company goals.
- High school diploma or equivalent required.
- At least two years of experience in a related service industry.
- Proven leadership skills, with experience delegating tasks and coordinating team efforts.
- Ability to lift up to 50 pounds and stand for extended periods.
- Strong communication and interpersonal skills.
- 50% employer-paid health insurance.
- 401(K) plan with a 4% employer match.
- Dental and vision plans.
- Two weeks of paid time off.
- Discounted employee store and free ice cream daily.
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