Bilingual Store Associate

4 hours ago


Grosse Pointe Woods, Michigan, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused Bilingual Store Associate to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.

Key Responsibilities
  • Provide excellent customer service, ensuring high levels of satisfaction and loyalty
  • Assist customers in person and over the phone, determining their needs and presenting appropriate products and services
  • Build trust relationships with wholesale and retail customers, understanding their needs and preferences
  • Process sales transactions accurately and consistently, adhering to company policies and procedures
  • Meet and exceed sales goals on a monthly, quarterly, and yearly basis, driving business growth and revenue
  • Maintain precise work order files and formulas, ensuring accuracy and efficiency
  • Pull products from the sales floor or warehouse, tint and mix products as needed, and stock shelves and set up displays
  • Load and unload delivery trucks, assist with deliveries as needed, and maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered, discussing available options and suggesting ways to improve sales
  • Comply with inventory control procedures, ensuring accurate tracking and management of stock
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able to read, write, comprehend, and communicate in English and Spanish
  • Must be able to read, write, comprehend, and communicate in English and Spanish
  • Must be able to retrieve material from shelves and floor stacks, lift and carry up to 50 lbs frequently and up to 70 lbs on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends
Preferred Qualifications
  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one year of experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint-related products
  • Have previous work experience operating tinting and mixing equipment

We offer a competitive compensation package, including a starting wage of $16 per hour, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

Please note that qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws. Sherwin-Williams is an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace.



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