Senior Retail Operations Coordinator
3 weeks ago
Discover Your Potential at Marshalls
We're a dynamic retail company that's always looking for talented individuals to join our team. As a Key Carrier, you'll play a crucial role in maintaining the smooth operation of our store.
**Job Overview:**
This is an elevated extension of the Coordinator role, where you'll alternate between performing the Coordinator and Key Carrier duties based on store needs. As a Key Carrier, you'll take on leadership responsibilities, ensuring the store runs efficiently and effectively.
**Key Responsibilities:**
- Lead by example, providing exceptional customer service and promoting a positive internal and external experience.
- Maintain confidentiality and act with integrity, adhering to company policies and procedures.
- Exercise discretion in addressing customer service issues, prioritizing as needed, and providing coaching to Associates.
- Ensure accurate Associate coverage in service areas, guaranteeing a seamless customer experience.
- Communicate effectively with management and Associates, setting and addressing priorities, and providing progress updates.
**Requirements:**
- 1 year retail experience and 6 months leadership experience.
- Able to work flexible hours, including nights and weekends.
- Team player with excellent communication and organizational skills.
- Proven problem-solving skills and ability to multitask.
**Benefits:**
We offer a competitive starting pay range of $$20-$25 per hour, depending on your skills, qualifications, and experience. You'll also enjoy various benefits, including:
- Associate discount
- EAP
- Bereavement leave
- 401(k) Associate contributions
- Child care and cell phone discounts
- Pet and legal insurance
- Credit union
- Referral bonuses
Additionally, those who meet service or hours requirements are eligible for:
- 401(k) match
- Medical, dental, and vision insurance
- Healthcare FSA
- Life insurance
- Short- and long-term disability
- Paid parental leave
- Paid holidays, vacation, and sick leave
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
Join Our Team Today
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