Recovery Specialist
2 hours ago
At DriveTime Family of Brands, we're committed to providing our customers with a strong path to vehicle ownership. As a Recovery Specialist, you'll play a crucial role in achieving this goal by assigning active, charged-off, and accelerated loans for recovery, performing skip tracing, and communicating updates to repossession vendors.
Key Responsibilities:
- Handle accounts with speed and accuracy while maintaining professionalism
- Partner with recovery vendors to update leads, facilitate requests, and track location data trends
- Perform skip tracing to generate leads for securing the vehicle
- Update information regarding vehicle location with repo vendors
- Ensure confidentiality of the company's operations, portfolio, customer information, and computer technology
Requirements:
- High School Diploma or GED required
- Must be comfortable working on site and have availability weekdays from 6am-3pm or 7am-4pm
- Navigate through multiple software windows
- Must be self-motivated with strong decision-making and problem-solving abilities
- Must be comfortable working in a call center environment
- Professional and persuasive communication skills
- Value and embrace diversity
What We Offer:
- Medical, dental, and vision coverage
- 401(K) and company-paid life insurance policy
- Short and long-term disability coverage
- Tuition reimbursement
- Wellness program
- Competitive pay
- Game room and in-house gym
- Enjoy social events and company outings
- 15 days of PTO and 8 paid holidays
DriveTime Family of Brands is a Great Place to Work Certified
We're an equal opportunity employer and a drug-free, tobacco-free workplace. If you're passionate about delivering exceptional results and working in a fast-paced environment, we encourage you to apply.
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