Recovery Specialist

2 hours ago


Mesa, Arizona, United States DriveTime Full time
Job Opportunity: Recovery Specialist

At DriveTime Family of Brands, we're committed to providing our customers with a strong path to vehicle ownership. As a Recovery Specialist, you'll play a crucial role in achieving this goal by assigning active, charged-off, and accelerated loans for recovery, performing skip tracing, and communicating updates to repossession vendors.

Key Responsibilities:
  • Handle accounts with speed and accuracy while maintaining professionalism
  • Partner with recovery vendors to update leads, facilitate requests, and track location data trends
  • Perform skip tracing to generate leads for securing the vehicle
  • Update information regarding vehicle location with repo vendors
  • Ensure confidentiality of the company's operations, portfolio, customer information, and computer technology

Requirements:
  • High School Diploma or GED required
  • Must be comfortable working on site and have availability weekdays from 6am-3pm or 7am-4pm
  • Navigate through multiple software windows
  • Must be self-motivated with strong decision-making and problem-solving abilities
  • Must be comfortable working in a call center environment
  • Professional and persuasive communication skills
  • Value and embrace diversity

What We Offer:
  • Medical, dental, and vision coverage
  • 401(K) and company-paid life insurance policy
  • Short and long-term disability coverage
  • Tuition reimbursement
  • Wellness program
  • Competitive pay
  • Game room and in-house gym
  • Enjoy social events and company outings
  • 15 days of PTO and 8 paid holidays

DriveTime Family of Brands is a Great Place to Work Certified

We're an equal opportunity employer and a drug-free, tobacco-free workplace. If you're passionate about delivering exceptional results and working in a fast-paced environment, we encourage you to apply.

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