Senior Retail Sales Associate

1 month ago

Binghamton, New York, United States AutoZone Full time
Job Title: Senior Retail Sales Associate

At AutoZone, we're looking for a highly motivated and customer-focused Senior Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for driving sales through exceptional customer service, exceeding customer expectations, and providing a WOW customer experience.

Key Responsibilities:

  • Provide WOW customer service to every customer, every time
  • Ensure assigned store tasks are completed in a timely manner on assigned shift
  • Operate cash registers and follow established cash handling procedures
  • Follow company policies and loss prevention procedures
  • Maintain a safe working environment, including PPE (Personal Protective Equipment)
  • Maintain store appearance and merchandising standards as directed
  • Restock merchandise and place it in its respective area
  • Utilize ZNET to help customers locate merchandise or find suitable alternatives
  • Maintain product knowledge and current promotions through AutoZone systems and information sources
  • Practice GOTTChA and assist with the installation of wipers blades, batteries, and light bulbs
  • Utilize OBDII to read codes from customers' automobiles
  • Diagnose automobile problems and recommend solutions
  • Communicate with managers regarding customer concerns and employee matters
  • Actively engage in developing more effective customer service skills
  • Provide honest and trustworthy advice to customers regarding the best products that fit their expectations

Requirements:

  • High School diploma or equivalent
  • Basic knowledge of automotive parts is required
  • Excellent communication and decision-making skills
  • Ability to lift, load, and deliver merchandise
  • Ability to work a flexible schedule to meet the business needs, including holidays, evenings, and weekend shifts

Benefits:

AutoZone cares about people. That's why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners' physical, mental, and financial wellbeing.

Some of these benefits include:

  • Competitive pay and paid time off
  • Unrivaled company culture
  • Medical, dental, vision, life, and short- and long-term disability insurance options
  • Health Savings and Flexible Spending Accounts with wellness rewards
  • Exclusive Discounts and Perks, including AutoZone In-store discount
  • 401(k) with Company match and Stock Purchase Plan
  • AutoZoners Living Well Program for mental and physical health
  • Opportunities for career growth and tuition reimbursement

Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com.

An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply, visit careers.autozone.com/candidateresources.

Fair Chance Statement: An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the New York City Fair Chance Act and the Philadelphia Fair Chance Hiring Act.

As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles, and/or supervision of minors.

Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf

Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team.

Compensation Range (USD): MIN 15.0 - MID 15.14 - MAX 15.28

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