Automotive Business Development Specialist
4 days ago
In this exciting role as the Mobile Service Operations Specialist/Launch Trainer, you will be responsible for facilitating kick-off and strategic planning sessions with dealers to create business plans for success. You will ensure dealers are ready to launch vans promptly upon arrival, conduct launch events, aligning on business goals and training Mobile Service Technicians.
About the Role
You will develop action plans to exceed program goals, focusing on service processes, share best practices and key success drivers with dealers, and monitor and motivate dealership Mobile Service personnel to provide excellent customer experiences. As a self-starter with excellent customer relationship, communication, and facilitation skills, you will adapt to different locations and engage with various audiences (MSX, Ford Dealer). The ideal candidate will have OEM dealer contact experience, successfully managed assigned territories or regions, and possess excellent verbal and written communication skills.
Key Responsibilities
* Develop and implement effective metrics to keep dealerships focused on growth and ROI
* Analyze data from dealer financials and operational assessments to establish action plans
* Train technicians on Mobile Service vehicles features and facilitate onsite sustainment meetings
* Work closely with vehicle manufacturers around the world, leveraging relationships to identify and sell the business case for change
What We Offer
* Salary: $76k - $80k per year
* Opportunities for professional growth and development in a dynamic environment
* Collaborative and supportive team culture
About Us
We are MSX International – a leading global provider of technology-enabled business process outsourcing (BPO) services to automotive manufacturers. Our goal is to help our customers reach their full potential and to excel as their global partner of choice.
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