Technical Solutions Consultant

6 days ago


Scotts Valley, California, United States SlingShot Connections - Direct Hire Full time

About the Role:

We are seeking a skilled Technical Solutions Consultant to join our team at SlingShot Connections - Direct Hire. As a Technical Solutions Consultant, you will serve as the primary technical point of contact for customers, providing pre-sale consultation and post-sale technical support for our products.

Key Responsibilities:

  • Define solutions from application requirements gathered through consultation with customers
  • Develop and present technical proposals to customers
  • Work with the engineering team to fulfill customer requirements for new and custom products and features
  • Capture and communicate customer requests for new features and products
  • Facilitate customers with the adoption of technology through product training and technical support in remote and onsite settings
  • Contribute to creating and managing support resources, including product manuals, application notes, training materials, software examples, etc.
  • Support participation at trade shows, conferences, and seminars

Requirements:

  • Bachelor's or Master's degree in Engineering with five years of Industrial Automation experience involving I/O controllers, motion control, and functional safety standards (e.g. IEC 61508, EN ISO 13849-1) in technical, customer-facing roles
  • Experience with electrical schematic and PCB design documents, PCB design process, commissioning and troubleshooting electrical systems
  • Knowledge and experience with Microsoft Office Suite (Word, Excel, PowerPoint, Teams, SharePoint), CAD environments, Windows and Linux operating systems
  • Software programming languages such as C/C++, C#, Python
  • Excellent communication and interpersonal abilities, including technical writing and presentation skills
  • Strong analytical and problem-solving skills
  • Strong organizational skills and time management with a team approach
  • Self-starter with an aptitude for continuous learning and a results-driven personality
  • Ability to travel moderately

Salary Range: $85,000 - $110,000 per year, depending on experience

Benefits: We offer a comprehensive benefits package, including health insurance, retirement plan, paid time off, and opportunities for professional growth and development.



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