Hotel Guest Services Coordinator

3 weeks ago


Grand Forks, North Dakota, United States My Place Hotels Full time
Job Overview:

The Hotel Guest Services Coordinator will be the central point of contact for guests, ensuring their stay is seamless from reservation to check-out.

Responsibilities:

Main Tasks:

  1. Greet guests warmly and efficiently handle check-ins and check-outs.
  2. Manage reservations, record charges, and provide information about the hotel and local area.
  3. Address guest concerns and complaints with professionalism.

Additional Duties:

  • Assist with cleaning tasks, such as laundry and common area maintenance.
  • Deliver additional guest supplies as needed.
  • Issue and track master keys and key cards for housekeeping and maintenance staff.
Why Join Us:

We offer a dynamic work environment with opportunities for growth and development. Our team is passionate about delivering exceptional guest experiences, and we're looking for like-minded individuals to join us.



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