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Customer Success Engineering Intern

1 month ago

Troy, Michigan, United States Aptiv Full time

Aptiv is a global technology company that develops safer, greener, and more connected solutions for the automotive industry. We're at the forefront of driving innovation in mobility, working with leading automakers to shape the future of transportation.

As a Customer Success Engineering Intern within our Advanced Safety and User Experience team, you will play a vital role in supporting our clients and ensuring that our advanced safety and user experience solutions meet their needs.

This role offers a unique opportunity to gain hands-on experience in customer engagement and technical support within a dynamic and innovative environment.

Key Responsibilities:

  • Assist in providing technical support and solutions to clients for advanced safety and user experience technologies.
  • Collaborate with engineering and product teams to understand and address customer needs, challenges, and feedback.
  • Participate in the implementation and integration of our technologies at customer sites, ensuring successful deployment and functionality.
  • Support the creation and delivery of training materials and technical documentation to help clients effectively use and benefit from our solutions.
  • Analyze customer feedback and usage data to identify areas for improvement and contribute to enhancing our products and services.

Requirements:

  • Pursuing a degree in Computer Engineering, Electrical Engineering, Mechanical Engineering, or a related field.
  • Understanding of automotive technologies, with a particular interest in safety and user experience systems.
  • Familiarity in programming languages such as Python, C++, or MATLAB is a plus.
  • Excellent problem-solving skills, with the ability to troubleshoot technical issues and provide effective solutions.
  • Strong communication and interpersonal skills, with a passion for customer engagement and support.
  • A proactive and enthusiastic approach to learning and contributing to a team environment.

What's In It For You:

  • Gain hands-on experience working on real-world projects that impact the future of mobility.
  • Work alongside industry experts who are driving innovation in automotive safety and user experience.
  • Be part of a dynamic and inclusive work environment that fosters creativity and collaboration.
  • Opportunity for full-time employment or future internships at Aptiv based on performance.