Dining Service Professional

3 days ago


Mount Sterling, Iowa, United States Deer Creek Lodge and Conference Center Full time
Job Summary

As a Server, you will create memorable guest experiences by making great food and beverage recommendations and serving delicious items. You will be a member of a cohesive team that supports each other's success in a fast-paced environment.

Responsibilities
  • Serve tables as determined by management by retrieving and delivering food and beverages in a timely manner.
  • Develop knowledge of hotel's food and beverage preparation, menu, and pricing.
  • Interact with guests in a friendly/fast manner.
  • Clear, clean, and prepare tables.
  • When serving alcoholic beverages, observe guest's behavior, count number of drinks served, and follow proper procedure if guest is impaired to drive by suggesting transportation by taxi service.
  • Escalate guest service issues to management if you are unable to resolve.
  • Ensure guests are satisfied during their meal service.
Requirements
  • High school diploma or GED preferred.
  • Minimum of 6 months server experience.
  • Experience in hospitality preferred.
  • Possess basic math skills and cash-handling.
  • Ability and flexibility to work various shifts including nights, weekends, and holidays.
Benefits
  • PTO.
  • Competitive Pay ($12-$15 per hour).
  • Retail Discounts.
  • Hotel Room Discounts.
  • Ongoing Training and Career Development.


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