Retail Service Advisor

4 weeks ago


Chantilly, Virginia, United States Office Depot Full time
Job Description

At Office Depot Inc., we are seeking a highly motivated and customer-focused individual to join our team as a Retail Service Advisor. As a key member of our sales team, you will be responsible for providing exceptional customer service and promoting our total solutions to customers.

The ideal candidate will have a passion for technology, services, and customer satisfaction. You will be expected to utilize your communication skills to educate customers about our products and services, and to proactively engage with customers to drive sales and ensure satisfaction in every interaction.

Key Responsibilities:

  • Provide exceptional customer service and promote our total solutions to customers
  • Utilize communication skills to educate customers about our products and services
  • Proactively engage with customers to drive sales and ensure satisfaction in every interaction
  • Perform duties such as cashier, logistics support, stocking, and inventory control
  • Ensure the completion of damaged and defective merchandise through the RCC process
  • Set weekly ads and update store signage
  • Proactively acknowledge and engage every customer to ensure a positive customer experience

Requirements:

  • High School diploma or equivalent education preferred
  • Minimum 1 year experience in a related field
  • 2 Years Sales and/or Customer Services experience preferred
  • Strong selling skills and interpersonal and communication skills
  • Ability to use technology and print equipment applicable to the role

We are an equal opportunity employer and welcome applications from qualified candidates. If you are a motivated and customer-focused individual who is passionate about technology and customer satisfaction, we encourage you to apply for this exciting opportunity.


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