Customer Service Representative Part Time Weekend Evening
1 week ago
As a Customer Service Representative at Planet Fitness - Fitton Clubs, you will play a vital role in providing exceptional customer service to our members and guests. This part-time position is perfect for those looking to work evenings and weekends.
Estimated Salary: $12-$15 per hourJob DescriptionWe are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. The ideal candidate will be responsible for:
Key Responsibilities:- Greeting members and guests with a friendly smile, making everyone feel welcome and comfortable
- Answering phone calls in a professional manner, assisting callers with various questions and concerns
- Checking members in, touring new members, and logging amenities
- Communicating updates and events to members and guests
- Responding to member questions and concerns in a timely and professional manner
- Conducting beverage or merchandise purchases on the point-to-sale system
- Utilizing POS system to assist with membership cards, address changes, and billing or payment questions
To succeed in this role, you will need:
Essential Requirements:- Exceptional customer service skills, with the ability to interact positively and professionally with members and co-workers
- Prior customer service experience preferred
- Must be 18 years of age or older
- High School diploma/GED equivalent required
- Upbeat, positive, and professional attitude
- Punctuality and reliability are a must
- CPR/AED certification within time frames required by the company
At Planet Fitness - Fitton Clubs, we offer a comprehensive benefits package that includes:
Compensation Package:- A competitive hourly rate
- Opportunities for advancement within the company
- Free Black Card Membership
- Medical, dental, and vision insurance
- Paid time off
- 401(k) and Roth retirement savings plans
- Healthcare and dependent care flexible spending accounts
- STD, LTD, term life insurance, and other benefits
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