Customer Service Representative Part Time Weekend Evening

1 week ago


Bountiful, Utah, United States Planet Fitness - Fitton Clubs Full time
Job Overview

As a Customer Service Representative at Planet Fitness - Fitton Clubs, you will play a vital role in providing exceptional customer service to our members and guests. This part-time position is perfect for those looking to work evenings and weekends.

Estimated Salary: $12-$15 per hourJob Description

We are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. The ideal candidate will be responsible for:

Key Responsibilities:
  • Greeting members and guests with a friendly smile, making everyone feel welcome and comfortable
  • Answering phone calls in a professional manner, assisting callers with various questions and concerns
  • Checking members in, touring new members, and logging amenities
  • Communicating updates and events to members and guests
  • Responding to member questions and concerns in a timely and professional manner
  • Conducting beverage or merchandise purchases on the point-to-sale system
  • Utilizing POS system to assist with membership cards, address changes, and billing or payment questions
Required Skills and Qualifications

To succeed in this role, you will need:

Essential Requirements:
  • Exceptional customer service skills, with the ability to interact positively and professionally with members and co-workers
  • Prior customer service experience preferred
  • Must be 18 years of age or older
  • High School diploma/GED equivalent required
  • Upbeat, positive, and professional attitude
  • Punctuality and reliability are a must
  • CPR/AED certification within time frames required by the company
Benefits

At Planet Fitness - Fitton Clubs, we offer a comprehensive benefits package that includes:

Compensation Package:
  • A competitive hourly rate
  • Opportunities for advancement within the company
  • Free Black Card Membership
  • Medical, dental, and vision insurance
  • Paid time off
  • 401(k) and Roth retirement savings plans
  • Healthcare and dependent care flexible spending accounts
  • STD, LTD, term life insurance, and other benefits


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