Customer Service Representative

3 days ago


Bountiful, Utah, United States Ross Stores Full time
About the Role

As a Retail Associate at Ross Stores, you will play a vital role in providing an exceptional shopping experience for our customers. We are seeking a friendly and professional individual who can ensure that our stores are clean, organized, and well-stocked.

Key Responsibilities
  • Provide excellent customer service by greeting customers, answering questions, and resolving issues in a courteous and efficient manner.
  • Maintain a clean and organized store environment by sweeping, mopping, dusting, and performing other cleaning tasks as needed.
  • Restock shelves, facings, and displays to ensure merchandise is properly presented and easily accessible.
  • Process transactions accurately and efficiently at the register.
  • Assist with visual merchandising and store displays to create an appealing shopping experience.
  • Perform daily tasks such as sizing and recovery, expediting merchandise receipts, and maintaining inventory levels.
Requirements
  • High school diploma or equivalent required; some college or prior retail experience preferred.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Excellent communication and interpersonal skills.
  • Ability to stand for long periods and move around the store as needed.
  • Physical ability to lift up to 25 pounds and bend, stoop, and climb as required.
What We Offer
  • A competitive hourly rate of $15.50-$18.00 per hour, depending on location and experience.
  • A comprehensive benefits package including medical, dental, and vision insurance.
  • Opportunities for advancement and professional growth within the company.
  • A fun and dynamic work environment with a team-oriented culture.


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