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Marketing Trainee

2 months ago

Fort Worth, Texas, United States BNSF Full time
Marketing Management Trainee

Join BNSF Railway as a Marketing Management Trainee and embark on a dynamic career journey in the fast-paced world of freight transportation marketing. As a key member of our marketing team, you will gain hands-on experience in project management, market research, strategic planning, and customer relationship management.

Key Responsibilities:
  • Gain knowledge of the Marketing department, the BNSF network, and its internal systems & applications in the Customer Support Department.
  • Serve as primary customer point-of-contact and function as an intermediary and educator in support of BNSF offerings.
  • Protect the customer's interest by identifying and resolving daily tactical service issues.
  • Perform analysis for chronic or systematic problem identification.
  • Respond to customer inquiries and coordinate resolution of billing, schedule, and equipment issues.
  • Provide feedback in the development and design of service and system enhancements to improve business processes and strategic marketing information.
  • Coordinate workflows and manage time to correspond to the customer's business needs.
Requirements:
  • Pursuing a Bachelor's or Graduate degree in Marketing, Industrial Engineering, Business, or Supply Chain Management from an accredited university.
  • Have and will maintain at least a 2.75 cumulative GPA.
  • Have LESS THAN three (3) years of professional work experience, EXCLUDING internships, part-time jobs, or positions held while pursuing my undergraduate and/or graduate degree.
Preferred Qualifications:
  • Prior intern experience or less than 3 years of work experience in Marketing, Industrial Engineering, Business, or a Supply Chain related field.
  • Have or have held a leadership position in a campus, community, or extracurricular organization.
Benefits:
  • An industry-leading 401(k) and renowned Railroad Retirement program.
  • A range of robust health care options for you and your dependents (including domestic partners), including medical, dental, vision, telemedicine, mental health, cancer support, and high-quality care network options.
  • Health care spending accounts (HSA) with employer contributions, as well as life and disability insurance, provided at no cost.
  • Family benefits including parental, pediatric and family building support, adoption and surrogacy reimbursement, and dependent care spending account (with employer match).
  • Access to discounts on travel, gym memberships, counseling services and wellness support.
  • Annual bonus (Incentive Compensation Program)
  • Generous leave / time off policies.