Senior Electro-Mechanical Systems Specialist
3 weeks ago
The Role
Lam Research is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam's complex electro-mechanical and electronic systems at customer sites.
Key Responsibilities
- Provide technical support and troubleshooting services to customers to minimize downtime and system interruptions.
- Perform analytical problem-solving, diagnostics, and corrective actions to resolve issues with Lam's complex equipment.
- Collaborate with cross-functional teams to deliver solutions and ensure customer satisfaction.
- Stay up-to-date on semiconductor capital equipment and Lam products through learning, training, and certification.
- Represent Lam to customers, delivering exceptional customer satisfaction and building trust.
Requirements
- Bachelor's degree in Electronics, Engineering, or related field and 5+ years of experience; or Master's degree with 3+ years; or equivalent work experience.
- Previous experience in installation, maintenance, repair, or troubleshooting of semiconductor capital equipment.
- Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.
- Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit.
- Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods.
- Able to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety shifts including compressed and alternative workweeks including overtime and on-call if needed.
Preferred Qualifications
- Proficiency in basic computer skills and familiarity with common office software including Microsoft Office Suite.
- Communication skills, both written and verbal, in English.
- Foundational analytical and problem-solving skills.
About Lam Research
Lam Research is an equal opportunity employer. We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.
Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.
Our Perks and Benefits
At Lam, our people make amazing things possible. That's why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits. Discover more at https://www.lamresearch.com/careers/benefits.
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