Automotive Service Advisor

4 weeks ago


Largo, Florida, United States Cars Unlimited Auto Repair Full time
Job Summary

Cars Unlimited Auto Repair is seeking a skilled Service Writer to join our team. As a Service Writer, you will be responsible for providing exceptional customer service, generating repair orders, and communicating with technicians to ensure timely completion of repairs.

Key Responsibilities
  • Greet customers and provide excellent customer service
  • Listen to customer concerns and accurately document vehicle issues
  • Generate repair orders and provide detailed explanations of recommended services
  • Communicate with technicians to ensure timely completion of repairs
  • Provide estimates for automotive services and obtain customer approval
  • Coordinate with parts department to ensure necessary parts are ordered and available for repairs
  • Maintain accurate records of customer interactions and transactions
  • Process payments and handle cash transactions
Requirements
  • 3 years of experience in service writing
  • Strong communication skills, both verbal and written
  • Excellent customer service skills, with the ability to build rapport with customers
  • Detail-oriented with strong organizational skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficient in computer systems and software used for generating repair orders and invoices
  • Cash handling experience is preferred
Benefits
  • Employee discount
  • Life insurance
  • Paid time off
  • Retirement plan
  • Tuition reimbursement


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