Shelter Monitor
3 weeks ago
The Shelter Monitor provides critical support to clients in shelter facilities, ensuring a safe and orderly environment. This role involves monitoring daily shelter activities, enforcing program rules and regulations, and performing electronic bed assignments and shelter intake processes.
Key Responsibilities- Perform computer/web-based bed check-in and intake process for all clients during overnight and evening shifts, providing referrals as needed.
- Conduct hourly facility rounds, logging entries throughout assigned shifts via computer and/or web-based systems according to protocol.
- Provide urgent reports to supervisors or managers via phone, as necessary, of potential or existing program concerns or emergencies related to clients, staff, and/or facility safety/security.
- Maintain ongoing communication with team members, supervisors, and management staff to ensure client and staff safety.
- Provide crisis intervention for clients, including conflict resolution, de-escalation, CPR, first aid, and administering NARCAN as appropriate.
- Assist with client, staff, and facility issues using superior customer service skills, adhering to CPI de-escalation approaches and incident reporting protocols.
- Enforce established program rules and regulations, mediating and resolving conflicts among shelter guests, and completing rule violation forms as necessary.
- Enhance the client experience by creating a hospitable and customer-oriented environment.
- Report facility maintenance needs to supervisors or assigned program staff, and assist with shelter storage area maintenance.
- Perform Facility Emergency Response and Continuity of Operations assignments, participating in emergency facility drills and distributing supplies and in-kind donations to clients.
- High School diploma or GED required.
- Six months of experience in the human service or customer service field, preferably with persons who have experienced homelessness.
Catholic Charities is a leading provider of human services, offering a comprehensive range of programs and services to support individuals and families in need. Our organization is committed to creating a culture of inclusivity and respect, and we offer a competitive benefits package, professional development opportunities, and a hybrid work model.
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Shelter Monitor
2 weeks ago
Washington, United States Catholic Charities of The Archdiocese of Washington Full timeShelter Monitor Job SummaryCatholic Charities of the Archdiocese of Washington is seeking a Shelter Monitor to provide primary support to clients in shelter facilities. The successful candidate will monitor daily shelter activities, enforce program rules and regulations, and perform electronic bed assignment and shelter intake process.Key...
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Shelter Monitor
3 weeks ago
Washington, United States Catholic Charities of The Archdiocese of Washington Full timeJob SummaryThe Shelter Monitor provides critical support to clients in shelter facilities, ensuring a safe and orderly environment. This role involves monitoring daily shelter activities, enforcing program rules, and performing electronic bed assignments and shelter intake processes.Key ResponsibilitiesPerform computer/web-based bed check-in and intake...
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Shelter Monitor
2 weeks ago
Washington, United States Catholic Charities of The Archdiocese of Washington Full timeJob SummaryThe Shelter Monitor provides critical support to clients in shelter facilities, ensuring a safe and orderly environment. This role involves monitoring daily shelter activities, enforcing program rules and regulations, and performing electronic bed assignments and shelter intake processes.Key ResponsibilitiesPerform computer/web-based bed check-in...
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Shelter Monitor
2 weeks ago
Washington, Washington, D.C., United States ASPEN OF DC INC Full timeJob Summary:We are seeking a Shelter Monitor to support our Washington DC Migrant Shelter operations. The successful candidate will be responsible for receiving and welcoming guests, following prescribed procedures for safe meal and snack service, and interacting with guests to support a welcoming environment.Key Responsibilities:Receive and welcome guests...
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Washington, United States The Catholic Charities of the Archidiocese of Washington Full timeThe Shelter Monitor provides primary support of female clients in residential facility in support of program goals and objectives. Female residents have access to the shelter 24 hours a day due to low barrier shelter and day program services being pr Monitor, Overnight, Customer Service, Business Services, Facility
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Shelter Monitor
3 weeks ago
Washington, United States Catholic Charities Full timeOrganization Overview:Catholic Charities of the Archdiocese of Washington is a leading provider of social services, offering a wide range of programs to support individuals and families in need. Our organization is committed to creating a culture of inclusivity and respect, where everyone has the opportunity to thrive.We are seeking a highly motivated and...
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Migrant Shelter Monitor
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Shelter Monitor
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Washington, United States Catholic Charities of The Archdiocese of Washington Full timeJob SummaryThe Shelter Monitor provides primary support to clients in shelter facilities in the Housing and Homeless Services (HHS) Department. This role is responsible for monitoring daily shelter activities, enforcing program rules and regulations, and performing electronic bed assignment and shelter intake process.Key ResponsibilitiesPerform...
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Washington, United States Catholic Charities of The Archdiocese of Washington Full timeORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound...
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Shelter Monitor
2 weeks ago
Washington, United States Catholic Charities of The Archdiocese of Washington Full timeJob SummaryThe Shelter Monitor provides critical support to clients in shelter facilities, ensuring a safe and orderly environment. This role involves monitoring daily shelter activities, enforcing program rules and regulations, and performing electronic bed assignments and shelter intake processes.Key ResponsibilitiesPerform computer/web-based bed check-in...
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Washington, United States Catholic Charities of The Archdiocese of Washington Full timeJob SummaryThe Shelter Monitor provides primary support to clients in shelter facilities in the Housing and Homeless Services (HHS) Department. This role is responsible for monitoring daily shelter activities, enforcing program rules and regulations, and performing electronic bed assignment and shelter intake process.Key ResponsibilitiesPerform...
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Washington, United States Catholic Charities of the Archidiocese of Washington Full timeORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound...
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Washington, United States Catholic Charities of The Archdiocese of Washington Full timeJob SummaryThe Shelter Monitor provides critical support to clients in shelter facilities, ensuring a safe and orderly environment. This role involves monitoring daily shelter activities, enforcing program rules, and performing electronic bed assignments and shelter intake processes.Key ResponsibilitiesPerform computer-based bed check-in and intake process...
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Washington, United States Catholic Charities of The Archdiocese of Washington Full timeJob Summary:The Shelter Monitor provides primary support to clients in shelter facilities in the Housing and Homeless Services (HHS) Department. The position monitors daily shelter activities; enforces program rules and regulations; performs electronic bed assignment and shelter intake process; conducts hourly facility rounds, and conducts pertinent log...
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Shelter Operations Coordinator
2 weeks ago
Washington, United States The Catholic Charities of the Archidiocese of Washington Full timeJob SummaryThe Shelter Monitor provides critical support to clients in shelter facilities within the Housing and Homeless Services (HHS) Department. This role involves monitoring daily shelter activities, enforcing program rules and regulations, and performing electronic bed assignments.Key ResponsibilitiesMonitor daily shelter activities to ensure a safe...
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Shelter Operations Coordinator
6 days ago
Washington, United States Catholic Charities of The Archdiocese of Washington Full timeJob Summary: The Shelter Monitor provides primary support to clients in shelter facilities in the Housing and Homeless Services (HHS) Department. The position monitors daily shelter activities; enforces program rules and regulations; performs electronic bed assignment and shelter intake process; conducts hourly facility rounds and conducts pertinent log...
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Shelter Support Associate
5 days ago
Washington, Washington, D.C., United States The Excalibur Group Full timeJob Title: Shelter Support AssociateJob Summary:The Excalibur Group is seeking a Shelter Support Associate to provide care and support for DC residents at multiple shelters throughout the district. As a key member of our team, you will be responsible for welcoming arriving guests, ensuring completion of all building access procedures, and monitoring...
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Respite Monitor
2 weeks ago
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Respite Monitors
2 weeks ago
Washington, United States The Excalibur Group Full timeThe Excalibur Group is currently seeking Respite Monitors in Washington, DC to provide care and support for DC residents at shelters throughout the district. *DC RESIDENTS AND BILINGUAL CANDIDATES PREFERRED* Primary Location: Candidates must originate from the Washington DC area. Job sites will be in Washington DC. Jobs sites are subject to change or be...