Yardi Support Specialist/Business Analyst
2 weeks ago
We are seeking a highly skilled Yardi Support Specialist/Business Analyst to join our team at Grubb Properties. As a key member of our Information Technology department, you will be responsible for leading and managing our Yardi roadmap, ensuring seamless integration and user satisfaction.
Key Responsibilities:
- Evaluate, architect, implement, train, and manage Yardi releases, updates, and product additions.
- Collaborate with senior leaders, property management, accounting, and investment teams to develop and implement Yardi solutions.
- Understand and translate business requirements for Yardi and third-party solutions.
- Partner with internal stakeholders and vendors on upgrade and implementation projects.
- Train end users, develop Yardi policies and procedures, and provide ongoing support.
- Identify and implement process and system improvements to boost efficiency and satisfaction.
- Design custom reports and tools tailored to business needs.
- Manage vendor support and contractual commitments.
- Monitor, troubleshoot, and escalate software issues as needed.
- Attend user group meetings and conferences to stay updated on Yardi advancements.
Requirements:
- High school diploma or equivalent required; college degree preferred.
- Minimum of 3 years with Yardi software such as Voyager, CRM, PayScan, etc.
- Experience managing IT, application, or Yardi projects.
- Preferred background in property management experience in accounting or operations.
- Outstanding change management, team building, and the ability to translate technical terms for non-technical users.
- High work standards, independent work ethic, and strong analytical and logical thinking.
Why Grubb Properties?
- Full project cycle: witness the entire lifecycle of your projects, from inception to completion.
- Impactful work: contribute to community development and improvement.
- Recognition: be acknowledged for your hard work and achievements.
- Voice and value: have your opinions heard and valued within a supportive team.
- Stability: join a company with a rich history of success since 1963.
- Collaborative culture: thrive in a collaborative and inspiring environment.
- Innovative projects: work on projects that challenge and excite you.
- Clear goals: benefit from well-defined goals and direction from senior leadership.
- Mission-driven: be part of a company dedicated to making a positive impact.
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