Retail Customer Service Representative

3 weeks ago


IL United States FedEx Full time
Job Summary

We are seeking a highly skilled and customer-focused Retail Customer Service Associate to join our team at FedEx Office. As a key member of our retail store team, you will be responsible for delivering exceptional customer experiences, providing expert advice on our products and services, and ensuring seamless operations in our store.

Key Responsibilities
  • Provide outstanding customer service, anticipating and meeting customer needs, and resolving issues promptly and professionally.
  • Utilize consultative skills to understand customer needs, suggest alternatives, and find solutions to meet customer needs.
  • Operate and maintain a wide variety of equipment, including printing, binding, and shipping equipment.
  • Manage the production queue and output, ensuring timely and accurate completion of customer orders.
  • Assist with financial transactions, including handling cash and making change, and maintain accurate records of sales and customer interactions.
  • Stay current on retail store merchandising materials and ensure proper display of all retail area product and signage.
  • Perform multiple tasks simultaneously, prioritizing tasks and managing time effectively to meet customer needs and store goals.
Requirements
  • High school diploma or equivalent education.
  • 6+ months of specialized experience in customer service, retail sales, or a related field.
  • Excellent verbal and written communication skills.
  • Ability to stand during entire shift, excluding meal and rest periods.
  • Ability to move and lift 55 pounds.
Preferred Qualifications
  • Previous experience in a retail or customer service environment.
  • Knowledge of printing, signs and graphics, and shipping products and services.
  • Ability to work with minimal supervision and prioritize tasks effectively.


  • , IL, United States FedEx Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Retail Customer Service Associate to join our team at FedEx Office. As a key member of our retail store team, you will be responsible for delivering exceptional customer experiences, providing expert advice on our products and services, and ensuring seamless operations in our store.Key...


  • , TX, United States Sherwin-Williams Full time

    Job SummaryThis role is crucial to the success of our retail stores. As a Retail Customer Service Representative, you will work closely with wholesale and retail customers to determine their needs, answer their questions about products, and recommend suitable solutions. Your responsibilities also include promptly resolving customer concerns, ensuring maximum...


  • , IL, United States Health Care Service Corporation Full time

    Job SummaryAt Health Care Service Corporation, we empower our employees with curated development plans that foster growth and promote rewarding, fulfilling careers. We are seeking a Customer Service Representative to join our team in a call center environment. As a Customer Service Representative, you will be responsible for working on the phone to assist...


  • , MS, United States FedEx Full time

    Retail Customer Service RepresentativeThis is a Retail Customer Service Representative position located in Memphis, TN.Job Summary: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused...


  • , MA, United States SAS Retail Services Full time

    Why SAS Retail Services?At SAS Retail Services, we're part of the largest retail services company in the US, working with major consumer brands in Walmart stores. Our team is dedicated to ensuring the latest brands and products are where they need to be.**What We Offer*** Competitive wage: $20.00 per hour* Paid mileage and travel reimbursement when...


  • , MA, United States SAS Retail Services Full time

    Why SAS Retail Services?At SAS Retail Services, we're part of the largest retail services company in the US, working with major consumer brands in Walmart stores. Our team is dedicated to ensuring the latest brands and products are where they need to be.**What We Offer*** Competitive wage: $20.00 per hour* Paid mileage and travel reimbursement when...


  • , MA, United States SAS Retail Services Full time

    Why SAS Retail Services?At SAS Retail Services, we're part of the largest retail services company in the US, working with major consumer brands in Walmart stores. Our team is dedicated to ensuring the latest brands and products are where they need to be.**What We Offer*** Competitive wage: $20.00 per hour* Paid mileage and travel reimbursement when...


  • , MA, United States SAS Retail Services Full time

    Why SAS Retail Services?At SAS Retail Services, we're part of the largest retail services company in the US, working with major consumer brands in Walmart stores. Our team is dedicated to ensuring the latest brands and products are where they need to be.**What We Offer*** Competitive wage: $20.00 per hour* Paid mileage and travel reimbursement when...


  • , MA, United States SAS Retail Services Full time

    Why SAS Retail Services?At SAS Retail Services, we're part of the largest retail services company in the US, working with major consumer brands in Walmart stores. Our team is dedicated to ensuring the latest brands and products are where they need to be.**What We Offer*** Competitive wage: $20.00 per hour* Paid mileage and travel reimbursement when...


  • , MA, United States SAS Retail Services Full time

    About SAS Retail ServicesWe are part of the largest retail services company in the US, working with major consumer brands in Walmart stores in your area.What We OfferWe display it, we move it, and we track it. Our on-the-job training will build your skills in category resets and product placement. If you like the flexibility of independent work and love...


  • , MA, United States SAS Retail Services Full time

    Unlock your career potential with SAS Retail Services, a leading provider of retail services in the US. As a key member of our team, you'll play a vital role in ensuring the latest brands and products are displayed and tracked effectively in Walmart stores.We're seeking a motivated and detail-oriented individual to join our team as a Category Reset...


  • , MA, United States SAS Retail Services Full time

    About SAS Retail ServicesWe are part of the largest retail services company in the US, working with major consumer brands in Walmart stores in your area.What We OfferWe display it, we move it, and we track it. Our on-the-job training will build your skills in category resets and product placement. If you like the flexibility of independent work and love...


  • , MA, United States SAS Retail Services Full time

    About SAS Retail ServicesWe are a leading retail services company, working with major consumer brands in Walmart stores across the US. Our team is dedicated to delivering exceptional results and building long-term relationships with our clients.Job SummaryWe are seeking a highly motivated and detail-oriented individual to join our team as a Category Reset...


  • , MA, United States SAS Retail Services Full time

    Why SAS Retail Services?At SAS Retail Services, we're part of the largest retail services company in the US, working with major consumer brands in Walmart stores. Our team members make a difference by ensuring the latest brands and products are where they need to be.What We Offer:Competitive wage: $20.00 per hourPaid mileage and travel reimbursement when...


  • , MA, United States SAS Retail Services Full time

    Unlock your career potential with SAS Retail Services, a leading provider of retail services in the US. As a key member of our team, you'll play a vital role in ensuring the latest brands and products are displayed and tracked effectively in Walmart stores.What We Offer:A competitive hourly wage of $20.00Paid mileage and travel reimbursement for local...


  • , MA, United States SAS Retail Services Full time

    Why SAS Retail Services?At SAS Retail Services, we're part of the largest retail services company in the US, working with major consumer brands in Walmart stores. Our team members make a difference by ensuring the latest brands and products are where they need to be.What We Offer:Competitive wage: $20.00 per hourPaid mileage and travel reimbursement when...


  • , IL, United States SAS Retail Services Full time

    We're seeking a detail-oriented individual to join our team as a Reset Merchandiser at SAS Retail Services. As a key member of our team, you'll play a crucial role in ensuring the latest products match the new plan at retail stores and their product suppliers.What We Offer:A competitive hourly rate of $16.00No weekends - Saturday-SundayEarly access to earned...


  • , IL, United States SAS Retail Services Full time

    We're seeking a detail-oriented individual to join our team as a Reset Merchandiser at SAS Retail Services. As a key member of our team, you'll play a crucial role in ensuring the latest products match the new plan at retail stores and their product suppliers.What You'll Do:Display, move, and track products to ensure optimal sales opportunitiesWork...


  • , IL, United States SAS Retail Services Full time

    We're seeking a detail-oriented individual to join our team as a Reset Merchandiser. As a key member of our team, you'll play a crucial role in ensuring our retail partners have the best opportunities for optimal sales.What You'll Do:Display, move, and track products at retail stores to ensure they match the new plan.Work independently, Monday through...


  • , IL, United States SAS Retail Services Full time

    We're seeking a detail-oriented individual to join our team as a Reset Merchandiser. As a key member of our team, you'll play a crucial role in ensuring our retail partners have the best opportunities for optimal sales.What You'll Do:Display and move products at retail locationsTrack and manage product inventoryCollaborate with store teams to achieve sales...