Security Site Supervisor

3 days ago

Cincinnati, Ohio, United States Securitas Security Services USA, Inc. Full time
Job Title: Security Site Supervisor

Securitas Security Services USA, Inc. is seeking a highly skilled and experienced Security Site Supervisor to join our team. As a Security Site Supervisor, you will be responsible for overseeing the security operations at our client sites, ensuring the safety and security of people and assets.

Key Responsibilities:
  • Supervise and coordinate the activities of security officers and other personnel assigned to client sites.
  • Ensure that all post orders are followed, established rounds are completed, and required reports are filed.
  • Notify proper authorities and clients in emergency situations.
  • Coach and discipline personnel as appropriate, seeking advice from company management or designated representatives as needed.
  • Train security officers and other personnel, reviewing post orders and other details of assignments with subordinates.
  • Assist in the submission of payroll and personnel information to the company as designated.
  • Ensure adequate coverage of all posts and positions, in conjunction with company management or designated representatives.
  • Prepare, file, and submit various reports as required.
  • Inspect posts as scheduled and meet with subordinates to outline tasks and responsibilities.
  • Meet with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service.
Requirements:
  • High School Diploma or G.E.D.
  • 2 years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
  • Minimum 2 years of experience in retail preferred.
  • Competencies (as demonstrated through experience, training, and/or testing):
  • May be required to hold and continue to meet the requirements for any applicable state, county, and municipal license for Security Officers.
  • Knowledge of security operations with an emphasis on patrol, inspection, and response services.
  • Knowledge of supervisory practices and procedures.
  • Ability to provide positive direction and motivate performance.
  • Understanding of a variety of security and safety devices and controls.
  • Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form.
  • Ability to track and maintain schedule assignments.
  • Ability to be an effective team member.
  • Ability to maintain professional composure when dealing with unusual circumstances.
  • Courteous telephone manner.
  • Ability to adapt to various sites and changes in post procedures.
  • Ability to write routine correspondence, including logs and reports.
  • Good organizational skills.
  • Strong customer service and results orientation.
  • Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels, and across diverse cultures.
Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

  • Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations.
  • May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
  • Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements.
  • Directing and disciplining staff in a positive manner.
  • May be required to work overtime without advance notice.
  • Required ability to handle multiple tasks concurrently.
  • Keyboarding, basic computer usage, and operating controls.
  • Seeing, hearing, speaking, and writing clearly in order to communicate with employees and clients, observe and report incidents, and direct others.
  • Frequent sitting, standing, and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.
  • Occasional reaching with hands and arms, stooping, kneeling, crouching, and crawling.
  • Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds.
  • Close vision, distance vision, and ability to adjust focus.
  • Regular use of vehicle for the performance of duties.
  • On occasion may be required to perform stressful and physical activity.
  • Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.
  • May be exposed to or required to handle sensitive and confidential information.

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