Shift Manager

7 days ago


Augusta, Maine, United States Chick-fil-A Full time

Job Summary:

At Chick-fil-A, we are seeking a highly motivated and experienced Team Leader to join our team. As a Team Leader, you will play a critical role in ensuring that our guests have an outstanding experience at our restaurants.

Key Responsibilities:

  • Supervise and Train Team Members: Ensure that team members follow recipes and read tickets to accurately prepare all orders. Verify that team members are extremely accurate with weights and measurements for all recipe items.
  • Maintain Restaurant Operations: Ensure that workstations are clean at all times. Verify that cashiers follow cash handling procedures at all times. Execute proper security and cash handling and control procedures and hold cashiers accountable to adhering to policies and procedures.
  • Monitor and Improve Performance: Ensure that team members monitor dining room, restroom, parking lot, and overall facility cleanliness. Perform any of the tasks above as needed throughout the shift. Address guest issues that may arise and consult with management regarding complex issues.
  • Lead by Example: Maintain a positive working relationship and treat all employees with respect while providing them with direction and feedback. Communicate employee performance and policy/procedure violations to management for appropriate handling.
  • Adhere to Company Policies: Strictly adhere to all Company policies and procedures.

Benefits:

  • Flexible Scheduling: We will try to arrange your work schedule around your family, friends, school, or sports team commitments.
  • Closed Sundays: All Chick-fil-A restaurants are closed on Sundays, so you can have a day off to spend with family and friends.
  • Competitive Pay: Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
  • Health Insurance Stipend: The operator contributes $$ towards Team Leader's Health Insurance.


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