Service Operations Coordinator

3 days ago


SaintPriestlaPlaine, Nouvelle-Aquitaine, United States Foster Plumbing & Heating, Inc. Full time
Job Summary:

We are seeking a skilled Service Dispatcher to join our team at Foster Plumbing & Heating, Inc. As a key member of our service department, you will be responsible for coordinating and administering field operations, ensuring timely and efficient delivery of services to our customers.

The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work collaboratively with various teams to achieve departmental goals.

A competitive salary of $45,000 - $55,000 per year is based on experience.

About Us:

Foster Plumbing & Heating, Inc. is a leading provider of plumbing and HVAC services in Virginia. Our company values integrity, initiative, and customer satisfaction, and we seek candidates who share these values.

Responsibilities:
  • Coordinate and schedule service jobs, taking into account technician availability and job complexity
  • Assist the Service Manager in achieving departmental goals and objectives
  • Maintain a working relationship with accounts receivable staff on problem accounts
  • Cooperate with all departments to support the Service Department's goals and objectives
Requirements:
  • Proven experience in a customer service environment, preferably in HVACR contracting or plumbing
  • Excellent oral and written communication skills
  • Basic knowledge of HVACR technology and plumbing practices
  • Current Virginia driver's license with a clean driving record


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