Collision Repair Center Supervisor

2 weeks ago


Draper, Utah, United States Asbury Automotive Full time

Join Our Team as a Collision Repair Center Supervisor

Are you passionate about nurturing talent, delivering outstanding customer experiences, and driving innovation in the automotive sector? As a Collision Repair Center Supervisor, you will play a crucial role in enhancing our operations and positively influencing the lives of our team members and clients.

We are in search of a dynamic, customer-oriented Collision Repair Center Supervisor to help us transform the automotive service experience.

Key Responsibilities:

  • Develop business relationships with insurance adjusters, clients, and other stakeholders to ensure targeted sales goals are met.
  • Oversee the daily activities of collision repair staff, ensuring adherence to timelines, productivity benchmarks, and industry quality standards.
  • Recruit, train, and inspire body shop personnel while monitoring their performance.
  • Set clear expectations, communicate objectives, and create action plans to enhance business performance, quality, customer satisfaction, and employee retention.
  • Foster positive relationships with insurance adjusters and maintain efficient parts ordering processes.
  • Track the progress of vehicles in the shop, ensuring compliance with repair and safety protocols.
  • Encourage a collaborative environment by effectively communicating with technicians, estimators, and management.
  • Ensure compliance with safety regulations and dealership policies.
  • Stay informed about industry trends and advancements in technology to enhance operational efficiency.
  • Manage customer inquiries and concerns promptly and in accordance with company guidelines.
  • Maintain high standards of service quality and minimize rework.
  • Oversee financial aspects related to body repair work, ensuring timely resolution of accounts receivable.

Qualifications:

  • Minimum of 7-10 years of experience in automotive collision repair.
  • At least 5 years of experience managing collision centers is preferred.
  • Proficient in industry software such as CDK, Profit Net, and CCC1.
  • Strong leadership and interpersonal skills with a proven track record in management.
  • Excellent communication skills, both written and verbal.
  • Ability to stay current with industry processes and trends.
  • Valid Driver's License and ability to pass pre-employment screening.

Company Benefits:

  • Semi-monthly pay and recognition programs.
  • Paid holidays and time off.
  • Comprehensive insurance plans including medical, vision, and dental.
  • 401k plan with company matching.
  • Continuous training and professional development opportunities.
  • Employee discounts on parts and services.

Asbury Automotive Group is committed to fostering an inclusive and diverse workplace, providing equal employment opportunities to all individuals.



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