Software Asset Optimization Expert

1 week ago

Washington, Washington, D.C., United States AAC Full time
About AAC Inc.
AAC Inc. is a veteran-owned company with 100 total employees across the U.S. Our mission remains to provide innovative and cost-effective technology-based solutions to meet our customer's mission and business requirements. We balance risk against the right solutions to deliver across the full scope of requirements, both operationally and strategically.

We are seeking an experienced IT Software Management Specialist to join our team. This role offers a competitive salary of $85,000 - $110,000 per year, depending on experience. The ideal candidate will have a minimum of 3 years of experience in IT software management and comprehensive knowledge of software asset life cycle management processes planning, deployment, monitoring, and disposal.

The responsibilities of this role include:
  • Entering and maintaining software assets information in the approved database of record.
  • Processing end-user requests through ServiceNow tickets.
  • Managing software utilization.
  • Identifying cost savings opportunities for renewals, software licensing, and services.
  • Providing recommendations for process improvements.
  • Reviewing software normalization.
  • Reviewing/updating discovery mapping to existing software models/versions.
  • Managing/maintaining non-standard and new software requests.
  • Checking license availability for active software models.

What You'll Need:
  • Minimum of 3 years of experience in IT software management.
  • Comprehensive knowledge of software asset life cycle management processes planning, deployment, monitoring, and disposal.
  • Must have working knowledge of the ServiceNow Software Asset Management module.
  • Must have experience creating software models, entering software entitlements and contracts, and linking them, reviewing software normalization, and performing detailed analysis of license utilization and opportunities for cost savings.
  • Must be able to effectively communicate verbally and electronically.
  • Must be detail-oriented to ensure accuracy of asset assignments, inventories, and reporting.
  • Must have a positive and patient customer service attitude.
  • Requires CSAM: Certified Software Asset Manager within 6 months of start.
  • Must be able to obtain agency suitability clearance prior to start.

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