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Social Media Content Review Specialist

1 month ago

Boise, Idaho, United States Teleperformance USA Full time
About the Role

We are seeking a highly skilled Social Media Content Moderation Specialist to join our team at Teleperformance USA. As a key member of our content moderation team, you will play a critical role in ensuring the quality and integrity of our online content.

Key Responsibilities
  • Investigate and moderate user-generated content to ensure it aligns with our community guidelines.
  • Review and analyze content to identify potential issues and escalate them to the appropriate team members.
  • Collaborate with cross-functional teams to develop and implement content moderation strategies.
  • Stay up-to-date with industry trends and best practices in content moderation.
Requirements
  • High school diploma or equivalent required.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong attention to detail and ability to maintain confidentiality.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.
About Teleperformance USA

Teleperformance USA is a leading provider of customer experience management solutions. We are committed to delivering exceptional service and building long-term relationships with our clients and employees. Our mission is to provide a workplace that is conducive to happiness and a healthy work-life balance.