Quality Assurance Manager

4 days ago

Iowa City, Iowa, United States Alpla Inc. Full time
Job Description

Alpla Inc. is seeking a highly skilled Quality Assurance Manager to join our team. As a Quality Assurance Manager, you will be responsible for ensuring that our products meet the highest standards of quality and regulatory compliance.

Main Responsibilities:
  • Quality System: Ensure compliance with all quality management system requirements (ISO 9001, FSSC 22000, and other standards as required).
  • Primary Practitioner for HACCP Program: Support any additional risk assessment requirements, including change management.
  • Quality and Food Safety Audits: Prepare and successfully complete internal and external quality and/or food safety audits.
  • Monthly Reporting: Monthly reporting of quality and food safety system data per documented corporate procedures locally as well as regionally as required.
Quality Control:
  • Production Compliance: Ensure production compliance with all regulatory, internal, and customer product and packaging specifications.
  • Customer Mandated Compliance Documents: Ensure customer mandated compliance documents are issued (i.e., COAs, regulatory statements).
  • Quality Control Program: Oversight responsibility for plant quality control program, including product measurement/testing and data collection and integrity and rework management.
  • Quality Test Equipment: Oversight for performance of quality test equipment, including internal and external calibration programs.
  • New Product and Equipment Qualification: Assist operations in new product (AQP) and equipment qualification and verification activities.
  • Quality Documentation: Assist in optimizing and standardizing plant quality documentation, including utilization of standard document control systems.
  • Supplier Quality Issues: Document and report all supplier quality-related issues per standard procedures; support Logistics team on securing complaint resolution.
Customer Relationship Management:
  • Customer Visits: Host periodic customer visits; primary contact for quality and regulatory-related communications with customer.
  • Customer Complaint Process: Manage customer complaint process, including application of proper RCA techniques and tools. Ensure customer complaints are captured in global/regional/local reporting systems.
Laboratory Management:
  • Quality Lab and Production Floor: Ensure all personnel performing quality testing within the quality lab and on the production floor are trained and qualified.
Leading the Team:
  • Quality Staff Meetings: Regularly scheduled quality staff meetings.
  • Team Efficiency: Ensure team works together as efficiently as possible.
  • Team Time and Attendance: Ensure correctly time and attendance of team is captured.
  • New Employee Recruitment: Recruit (with HR) new employees.
  • Disciplinary Actions: Perform disciplinary actions.
  • Annual Performance Evaluations: Perform annual performance evaluations.
  • Staff Training: Assess training needs of staff and ensure execution of training.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job:

  • The employee is regularly required to stand, walk, reach with hands and arms, and very occasionally to climb or balance.
  • The employee is frequently required to use hands to finger, handle, or feel; stoop, kneel, crouch, or crawl, and talk or hear.
  • The employee is occasionally required to sit.
  • The employee must regularly lift and/or move up to 10 lbs, frequently lift and/or move up to 30 lbs, and occasionally lift and/or move more than 50 lbs.
  • Specific vision abilities required by this job include close vision.

It is required to act in a safe and environmentally responsible manner at all times by adhering to all Alpla Inc. policies and procedures and Safety Standards (OSHA).

Equal Employment Opportunity: Alpla Inc. is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. Alpla Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alpla Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

What Makes You Great: Education/Experience:

  • 4-year degree in a STEM/technical discipline or equivalent work experience.
  • Experience with physical lab testing equipment, calipers, scales, digital height gauge, and compression force testing equipment. Experience with Coordinate Measuring Machine (CMM) preferred.
  • At least 5 years of work experience in Quality Assurance combined with a demonstrated track-record of accomplishments as a QA Manager, preferably in a manufacturing environment.

Qualifications/Skills:

  • Proficient with Excel, SPC software, Word, PowerPoint.
  • Intermediate to advanced statistical knowledge.
  • Ability to work well with other departments.
  • Ability to manage Customer Relations.
  • Able to handle multi-task environment with excellent organizational skills.

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