IT Support Specialist

3 weeks ago


Cary, North Carolina, United States Cardinal Charter Academy Full time
Job Summary

We are seeking a highly skilled IT Technician to join our team at Cardinal Charter Academy. The successful candidate will be responsible for maintaining system availability, providing effective user support, and ensuring the smooth operation of our software applications.

Key Responsibilities
  • Maintain system availability and ensure effective user support
  • Monitor support requests and identify larger-scale issues
  • Inform supervisor of any issues outside of scope or skill range
  • Maintain disaster recovery and prevention procedures
  • Participate in training programs to increase skill and proficiency
  • Review current developments and technical sources of information
  • Ensure adherence to good safety procedures
  • Perform other duties as delegated by supervisor
Requirements
  • Associate's degree from an accredited institution or equivalent combination of education and experience
  • CompTIA A+ Certified
  • Thorough knowledge of Mac computers
  • 1+ year of experience and/or training in the field related to the position
  • Ability to transport self to various facility sites as required
  • Experience with complex systems and/or in an educational environment preferred
Work Environment

The successful candidate will work in a student-centered environment with minimal physical exertion required. Travel within or outside of the state may be necessary.

Terms of Employment

Salary and benefits will be paid consistent with CSUSA salary and benefit policy. Length of the work year and hours of employment will be those established by Charter Schools USA.



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