Senior Director, Process Transformation Expert

1 week ago

Bloomington, Illinois, United States Appian Corporation Full time

h3About the Role/h3pWe are seeking a highly experienced Transformation Leader to join our Process Advisory and Innovation team at Appian Corporation. As a key member of our Customer Success team, you will lead the creation and implementation of our process advisory center of excellence, driving business value through process automation and optimization./ppbKey Responsibilities:/b/pulliDevelop and implement a service offer that helps top executives identify the most valuable sequence of process automation initiatives./liliDefine Appian's methodology to help our customers review their business processes, identify optimization opportunities, quantify value, and define a transformation roadmap./liliDevelop a process automation group of practitioners that will help our customers define their transformation critical path and become a reference on processes expertise, data-driven analysis, root cause analysis, and Agile principles./liliLead large-scale transformation engagements that deliver measurable business value./liliWork on process innovation initiatives and new process development across key industries./liliProvide leadership in driving a culture of strategic thinking, continuous improvement, and operational excellence./liliEnsure compliance with program and process management standards and guidelines./liliFoster an environment of growth and development within your team./li/ulpbRequirements:/b/pulli15+ years of consulting experience advising clients and internal teams on transformation strategy and process automation./liliProven track record in selling and leading large-scale transformation engagements that delivered measurable business value./liliHighly developed communication skills to collaborate, build relationships, influence, negotiate, and persuade others at all levels within business and IT stakeholders./liliKnowledge and applied experience with various innovation approaches, including lean startup, zone management, design thinking, testing business ideas, product discovery, discovery experiments, validation experiments, etc./liliManagement of top-tier consultants to leverage their expertise while maintaining a balance between innovation and meeting project objectives./liliExcelling in navigating and delivering results within a matrix organization structure./liliUtilize visualizations and story-driven design to create a shared big-picture view that drives consistent actions, highlights key aspects of complex problems, uncovers opportunities, and communicates complex ideas clearly and compellingly./liliUnderstanding of process design techniques like BPM, Lean, Agile, Value Stream Mapping, Workflow Automation, Design Thinking, or BPR./li/ulpbAbout Appian Corporation/b/ppAppian is a software company that automates business processes. Our AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit appian.com. [Nasdaq: APPN]/ppWe are an equal opportunity employer and welcome applications from diverse candidates. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis.

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