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Service Excellence Representative

2 months ago

Springfield, Ohio, United States Konecranes Oyj Full time
Position Overview

As a Customer Service Specialist, you will play a crucial role in ensuring that our clients receive exceptional service during every interaction. Your responsibilities will include:

  • Providing Outstanding Support: Engage with customers to address inquiries and resolve issues effectively.
  • Knowledge Development: Acquire and maintain a comprehensive understanding of Konecranes Oyj's operations, offerings, and customer needs.
  • Communication: Handle incoming service calls and coordinate with on-call technicians to ensure timely responses.

Your commitment to excellence will help us maintain our reputation as a leader in the industry.