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Compliance Expert, Senior Advisor

2 months ago

Rochester, New York, United States Coordinated Care Services, Inc. (CCSI) Full time
Job Summary

We are seeking a highly skilled Compliance Director, Senior Consultant to join our team at Coordinated Care Services, Inc. (CCSI). As a key member of our compliance team, you will be responsible for providing expert guidance and support to our customers in implementing and maintaining effective compliance programs.

Key Responsibilities
  • Develop and implement compliance programs and plans for each customer, addressing high-priority and high-risk areas.
  • Collaborate with customers to manage their day-to-day compliance activities, including policy development and procedure implementation.
  • Conduct compliance audits and monitoring, testing operational effectiveness of key controls and providing recommendations for remediation.
  • Provide guidance and assistance to customers on compliance issues, including reporting instructions, industry rules, and regulations.
  • Develop and deliver training content and resources for customers, including annual compliance training programs.
  • Oversee compliance committees and provide coordination and guidance for external auditor/survey visits.
  • Maintain up-to-date knowledge of current laws, statutes, and regulations impacting customer operations.
  • Manage customer compliance and privacy program documentation.
Requirements
  • Minimum bachelor's degree in Public Health, Healthcare Administration, Finance, Business Administration, or health/human services field of study and minimum of 7 years of healthcare compliance experience.
  • Required: Must hold one or more of these certifications: Certification in Healthcare Compliance (CHC), Certificate in Healthcare Privacy Compliance (CHPC), Certified Compliance and Ethics Professional (CCEP), or a graduate certificate from a university participating in the Compliance Certification Board Accrediting Program.
  • Demonstrated experience and high-level competency with compliance investigations and corporate-level compliance training.
Competencies
  • Demonstrate expertise and authority in all communications, both written and verbal, ensuring that your interactions with stakeholders at every level reflect credibility and command of the subject matter.
  • Cultivate solid and collaborative relationships with clients, fostering partnerships built on trust, empathy, and confidence in your compliance services.
  • Engage with customers' executive leadership to deliver complex compliance information in an accessible and actionable manner, offering strategic recommendations that drive organizational success.
  • Exhibit exceptional attention to detail and precision in all aspects of work, ensuring the highest standards of accuracy.
  • Champion diversity and inclusivity, creating an environment where all voices are heard and valued.
  • Proactively seek opportunities for professional growth, demonstrating resourcefulness and a commitment to continuous self-improvement.
  • Solve problems and confidently make recommendations for decisions, both independently and as part of a team, ensuring the best outcomes for customers.
  • Effectively plan, organize, and prioritize a diverse workload, managing multiple projects simultaneously while meeting deadlines and delivering high-quality results.
  • Possess deep knowledge of federal and state healthcare compliance requirements, including a thorough understanding of HIPAA Privacy and Security Rules.
  • Leverage expertise in standard business software applications to support compliance activities and customer engagements.
  • Develop and deliver compelling presentations, confidently addressing audiences and effectively communicating key compliance concepts.
About CCSI

CCSI is a leading provider of program management services, consulting, and operational support to local departments of mental health and social services, state agencies, community-based organizations, and school districts across New York State and beyond. Our mission is to help people and communities, and we are committed to creating an exceptional work environment that supports the growth and development of our employees.

We offer a competitive compensation package, an award-winning benefits program, and opportunities for continuous professional development. We are an organization that values racial equity and anti-racist practices, and we are committed to creating a diverse and inclusive workplace culture.