Convenience Store Sales Representative
4 weeks ago
About the Role
We are seeking a highly motivated and customer-focused Convenience Store Sales Representative to join our team at 7-Eleven. As a key member of our sales team, you will play a critical role in delivering exceptional customer service and driving sales growth.
Responsibilities
Provide outstanding customer service by anticipating and meeting the needs of our guests. This includes greeting customers, answering questions, and resolving any issues promptly and professionally.
Ring up all sales on the cash register or point-of-sale equipment accurately and efficiently, using suggestive selling techniques to increase sales and enhance the customer experience.
Maintain the highest level of ethical integrity and honesty when handling cash, checks, and other forms of payment received for products sold.
Follow company policies and procedures to prevent loss or theft of cash and merchandise, ensuring that all transactions are processed accurately and securely.
Safeguard cash and merchandise, following company robbery prevention and reaction procedures as outlined in the Emergency Response and Reporting Procedures and Policy Manual.
Perform duties necessary to maintain internal and external store cleanliness, including sweeping, mopping, and cleaning restrooms, food preparation areas, shelves, and counters.
React and respond to customer complaints in a professional and courteous manner, resolving issues promptly and fairly.
Follow company policy and procedure regarding restricted beverage and tobacco sales, ensuring compliance with all laws and regulations.
Process service transactions in accordance with company policy, including lottery sales and redemption, vendor coupon redemptions, and approved credit card transactions.
Adhere to company safety and security protocols, identifying and eliminating safety hazards, reporting unsafe acts or conditions to management.
Prepare required accident/incident reports, immediately reporting such activities to the Facility Manager.
Maintain gas island cleanliness, safety, and stock levels, including oil spills, windshield fluid, pumps, and other essential items.
Comply with all food safety behaviors, including proper handling procedures, temperature requirements, and established sanitary standards.
Receive products from vendors, following correct procedures, and assist management in vendor check-in.
Maintain merchandise, including proper rotation, storage, stocking, and pricing, to ensure optimal inventory levels and display presentation.
Assist in maintaining proper inventory levels and conducting audits, ensuring accuracy and completeness of records.
Stay informed about all products offerings and promotions, providing accurate information to customers and contributing to sales growth.
Complete all required paperwork accurately, including vendor invoices, job assignment sheets, and other documents.
Maintain a professional appearance, adhering to company uniform and personal appearance policy.
What We Offer
An estimated salary of $45,000 - $60,000 per year, based on location and experience.
A comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching and paid time off.
Ongoing training and development opportunities to enhance your skills and advance your career.
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