Customer Service Ambassador

2 weeks ago


Philadelphia, Pennsylvania, United States Canopy by Hilton Philadelphia Center City Full time
Company Overview
Career Opportunities at Canopy by Hilton Philadelphia Center City
We are seeking talented individuals to join our team as Front Desk Agents. As a member of our dynamic property, you will have the opportunity to provide exceptional service to our guests and work in a team-oriented environment.

The Canopy by Hilton Philadelphia Center City is an award-winning hotel located in the heart of downtown Philadelphia. We offer a modern and chic experience for our guests, with contemporary design, state-of-the-art amenities, and a bustling urban atmosphere.

If you are a people-oriented individual with a passion for hospitality, we encourage you to apply for this exciting opportunity.

Job Description
A Front Desk Agent at the Canopy by Hilton Philadelphia Center City is responsible for greeting and welcoming guests, efficiently handling check-in and check-out procedures, and providing information about hotel facilities and services. This role also involves responding to guest inquiries and resolving any issues or complaints in a prompt and professional manner.

We estimate the annual salary for this position to be around $42,400 based on industry standards and location.

Required Skills and Qualifications
To be successful in this role, you will need to possess excellent communication skills, prior cash handling experience, and prior front desk experience. You should also be able to work flexible hours, including weekends and holidays, and have strong problem-solving skills.

We value teamwork and collaboration, and we are looking for candidates who can demonstrate these qualities.

Benefits
The Canopy by Hilton Philadelphia Center City offers a comprehensive benefit package, including medical coverage, dental and vision coverage, hotel discounts, tuition reimbursement, and paid time off. We are committed to enriching the lives and well-being of our team members and their families.

We participate in E-Verify and are an equal opportunity employer.

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