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IT Support Specialist I

2 months ago

Sacramento, California, United States Prison Industry Authority Full time

Position Overview

This role provides a hybrid work environment, allowing for flexibility in telecommuting. When attending the office, employees benefit from complimentary parking and proximity to various amenities.

Key Responsibilities

Under the guidance of the Director of Technical Operations, the IT Support Specialist I plays a crucial role in supporting CALPIA's technological infrastructure. Responsibilities include:

  • Traveling to various CALPIA facilities statewide.
  • Designing and implementing industry-specific infrastructure.
  • Managing program resources in alignment with organizational priorities.
  • Conducting system and server updates.
  • Providing support for network-connected industrial systems.
  • Deploying surveillance systems and conducting site assessments.
  • Responding to incidents and collaborating with vendors as necessary.

Application Process

To be considered for this position, candidates must first achieve eligibility by completing the Information Technology Specialist I examination.

For individuals with certified disabilities, an alternative examination option is available through the Limited Exam and Appointment Program (LEAP).

Additional Information

Participation in virtual sessions on how to apply for state jobs is encouraged. Details regarding these sessions will be provided during the application process.

Special Requirements

Current state employees who do not meet the minimum qualifications may apply for this position through a Training and Development assignment.

Upon receiving a conditional job offer, the selected candidate must complete a live scan, a tuberculosis test, and a physical examination if required.

This position is subject to reasonable suspicion drug testing in accordance with state regulations.

Employment Documentation

Applicants must ensure that their employment information is complete and accurate. Incomplete applications may not be considered.

New employees will be required to attend an orientation program before commencing their duties. Travel assistance will be provided for those traveling significant distances to attend.

Benefits Overview

As a state employee, you will have access to a comprehensive benefits package, including health, dental, and retirement plans. Additional details regarding these benefits will be provided during the onboarding process.