Hotel Guest Services Associate

3 weeks ago


San Francisco, California, United States Four Seasons Full time
Role Overview:
As a Front Desk Receptionist at Four Seasons, you will be the first point of contact for our guests. You will be responsible for providing exceptional customer service, ensuring seamless check-in and check-out processes, and maintaining a clean and organized front desk area.

About the Role:
Four Seasons is seeking a highly motivated and enthusiastic individual to join our team as a Front Desk Receptionist. This role offers a unique opportunity to work in a fast-paced environment and provide world-class service to our discerning guests. In this role, you will be responsible for greeting guests warmly, responding to phone calls and assisting with reservations and inquiries, maintaining accurate records, and collaborating with other staff members to ensure a seamless guest experience.

Key Responsibilities:
* Greet guests with a warm smile and check them in efficiently
* Answer phone calls and assist with reservations and inquiries
* Maintain a clean and organized front desk area
* Provide exceptional customer service and address any guest concerns promptly
* Assist with administrative tasks such as filing and data entry

What We Offer:
We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, plus benefits and opportunities for career growth and development.

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