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Housing Support Specialist
2 months ago
Schedule: 40 hours per week; Tuesday-Saturday, 8:00am-4:30pm.
Pine Street Inn's Permanent Supportive Housing Department offers comprehensive and intensive case management services to individuals experiencing homelessness and chronic homelessness, utilizing the Housing First approach to foster long-term housing stability and combat homelessness in the community.
The Case Manager is an integral member of a dedicated case management team, assisting tenants who may face untreated mental health issues, substance use disorders, and other significant health challenges. Employing a Harm Reduction and Trauma-Informed framework, the Case Manager engages with participants through established methodologies such as Stages of Change Theory and Motivational Interviewing techniques.
Key responsibilities include managing a designated caseload of tenants and collaborating with fellow housing staff to enhance program-wide initiatives aimed at stabilizing and promoting the personal development of all residents supported by Pine Street Inn. Additional case management duties encompass:
- Facilitating tenants in completing necessary program documentation.
- Assisting tenants in accessing benefits, healthcare, educational resources, employment opportunities, and legal assistance.
- Supporting tenants in developing daily living skills and crafting individualized service plans while maintaining all required documentation.
Qualifications:
EDUCATION/TRAINING:
- High School Diploma or equivalent.
- Proficiency in computer applications, particularly Microsoft Word, Outlook, and Excel.
PREFERRED:
- College degree.
KNOWLEDGE/EXPERIENCE:
- Demonstrated commitment to applying Harm Reduction and Motivational Interviewing techniques to enhance tenants' behavioral health.
- Familiarity with effective Crisis Intervention strategies and the ability to respond effectively in crisis situations.
- Experience working collaboratively within a team environment.
PREFERRED:
- Experience supporting individuals facing substance use issues, mental health challenges, trauma, homelessness, or other complex conditions.
- Experience in Housing First programs, particularly with chronically homeless individuals.
- Knowledge of local resources for caregiving and advocacy for individuals with substance use disorders, mental health issues, trauma histories, and other related challenges.
- Understanding of government benefits systems and local service providers.
- Familiarity with Homeless Management Information Systems (HMIS).
