Loss Prevention Officer

4 weeks ago


Honolulu, Hawaii, United States MSCCN Full time
Job Summary

We are seeking a highly skilled Loss Prevention Officer to join our team at The Ritz-Carlton Residences Waikiki Beach. As a Loss Prevention Officer, you will be responsible for ensuring the safety and security of our guests and employees.

Key Responsibilities
  • Patrol all areas of the property to prevent and detect potential security threats
  • Assist guests with room access and respond to emergencies
  • Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
  • Lock property entrances when required and conduct daily physical hazard inspections
  • Respond to accidents, contact EMS or administer first aid/CPR as required
  • Assist guests/employees during emergency situations and notify appropriate individuals in the event of accidents, attacks, or other incidents
  • Defuse guest/employee disturbances and call for outside assistance if necessary
  • Complete incident reports to document all Security/Loss Prevention related incidents
  • Handle all interruptions and complaints and resolve safety hazard situations
  • Escort any unwelcome persons from the property without interrupting the orderly flow of property operation
  • Report to scenes of vehicle accidents/thefts and call for assistance using proper code responses
  • Complete a Loss Prevention shift summary/daily activity report and maintain confidentiality of all Security/Loss Prevention and property reports/documents
Requirements
  • High school diploma or equivalent required
  • No related work experience required
  • No supervisory experience required
  • No license or certification required
Working Conditions

This position requires standing, sitting, or walking for an extended period of time. Some states may have additional licensing/registration requirements to be considered for this position.

We are an equal opportunity employer and welcome applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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