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Veterinary Receptionist

2 months ago

Rocky Point, New York, United States Community Veterinary Partners Full time
Full-Time Veterinary Receptionist

We are seeking a highly motivated and compassionate individual to join our team as a Full-Time Veterinary Receptionist at our Rocky Point, NY location.

About the Role:

  • Greet and welcome clients and their pets with a friendly and professional demeanor.
  • Schedule appointments, surgeries, and follow-up visits, ensuring efficient and organized management of the appointment schedule.
  • Answer incoming phone calls and address client inquiries, providing accurate information regarding services, pricing, and general pet care.
  • Check-in patients, verify client information, and update medical records as necessary.
  • Collaborate with veterinary technicians and doctors to ensure smooth patient flow and timely completion of tasks.
  • Process client payments and manage financial transactions accurately.
  • Maintain cleanliness and organization of the reception area, waiting room, and front desk.
  • Uphold client confidentiality and ensure compliance with all relevant privacy regulations.
  • Provide support and assistance to the veterinary team as needed.

Requirements:

  • Previous experience in a customer service role, preferably in a veterinary or medical setting.
  • Excellent interpersonal and communication skills, with the ability to interact professionally and empathetically with clients and colleagues.
  • Strong organizational skills and attention to detail, with the ability to multitask and prioritize responsibilities effectively.
  • Proficiency in using computer systems and software applications, including appointment scheduling and billing systems.
  • A genuine passion for animals and a commitment to providing exceptional customer service.
  • Ability to remain calm and composed in stressful situations, ensuring a positive experience for both clients and patients.
  • Flexibility to work during regular business hours, including evenings (up to 7:30pm) and weekends (until 2pm).

What We Offer:

We offer a competitive salary commensurate with experience and a comprehensive benefits package, including medical, dental, and vision, retirement plans, paid parental leave, pet discounts, and more.

If you are a self-motivated, compassionate individual with a love for animals and a desire to contribute to a dynamic veterinary practice, we would love to hear from you.