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Senior Risk Operations Analyst

2 months ago

Austin, Texas, United States Visa Full time
Job Description

Company Overview

Visa is a leading global payments technology company, connecting consumers, merchants, financial institutions, and governments through innovative and secure payment solutions.

Job Summary

We are seeking a highly skilled and experienced Senior Risk Operations Analyst to join our team. As a key member of our Risk Operations Center, you will be responsible for monitoring and reviewing fraud alerts, identifying and mitigating risks, and collaborating with cross-functional teams to prevent and disrupt cybercrime and fraud threats.

Key Responsibilities

  • Monitor and respond to custom-built solutions to identify potential fraud and risk-based activity
  • Evaluate and escalate incidents to the proper support teams for validation and mitigation
  • Develop and drive metrics for operations and validate the accuracy of these metrics
  • Collaborate with Payment Systems Intelligence to recognize and implement measures to identify and disrupt new fraud and cybercrime threats
  • Provide technical analysis support to the Global Risk organization to protect the payment ecosystem

Requirements

  • 5+ years of relevant work experience with a Bachelor's Degree or 2+ years of experience with an Advanced degree
  • Proven experience collaborating in a team within a 24x7 Operations Center
  • Knowledge of transactions, systems processing transactions, and overall transaction process
  • Understanding of networks, risk management, network security, digital forensics, and security operations
  • Prior experience with data analytics, visualization tools, and concepts

Preferred Qualifications

  • 6+ years of work experience with a Bachelor's Degree or 4+ years of relevant experience with an Advanced degree
  • 8+ years of experience in payment card or cybersecurity industry, payment card investigations, cybercrime fraud, and/or Red team testing
  • Direct experience with VisaNet, ISO 8583, transaction routing, VCMS, Base I and Base II platforms

What We Offer

Visa offers a comprehensive benefits package, including medical, dental, vision, 401(k), FSA/HSA, life insurance, paid time off, and wellness program.