Marketing Coordinator

4 weeks ago

San Diego, California, United States Hornblower Cruises and Events Full time
Job Title: Marketing Coordinator

City Experiences is seeking a highly motivated and organized Marketing Coordinator to join our team in SoCal. As a Marketing Coordinator, you will play a key role in supporting the Regional Marketing Director in executing local marketing plans, promotions, and communications to drive sales for SoCal cruise products.

Key Responsibilities:
  • Support the Regional Marketing Director in developing and implementing local marketing strategies to drive sales and revenue growth.
  • Coordinate day-to-day on-site activities related to grassroots promotions, street teams, promotional events, partner promotions, guest engagement, and loyalty marketing efforts.
  • Assist in designing, printing, ordering, and relocating marketing collateral and promotional items as needed across ports in the region.
  • Work closely with local Ticket Booth Supervisors to ensure ticket booth display materials are up-to-date and inform them of pertinent marketing details.
  • Collaborate with the Public Cruise Manager to ensure all on-site directional signage is kept up-to-date.
  • Attend on-site promotions, events, and tradeshows to represent City Cruises and promote our products.
  • Support the concierge program and contribute to its growth by finding new contacts and conducting timely communication with interested parties.
  • Oversee the local website, monitoring for content modifications or updates needed, and work closely with the Marketing Director and web team to request and implement changes.
  • Conduct regular sweeps of partner websites to ensure accuracy and provide updated information.
  • Assist with the production of marketing materials, including drafting graphic design requests, updating PDFs, and delivering completed marketing assets.
  • Organize and maintain the local content library of photos, videos, and sales documents.
  • In conjunction with the PR team, maintain online event listings and proactively pursue new listing opportunities.
  • Assist with promotional offer setup, including drafting promotional offer request forms, tracking results, and preparing recap presentations.
  • Support the Marketing Director and PR team with growing the Social Influencer program and gathering onboard video and photo content.
  • Marketing budget tracking and invoice reconciliation.
  • Assist with creating and maintaining business partner and vendor contact databases.
  • Participate in various related meetings.
Requirements and Qualifications:
  • Bachelor's Degree in Marketing or a related field.
  • 1-2 years' experience in a marketing role.
  • Excellent analytical skills.
  • Good working knowledge of design platforms, Microsoft Office, Photoshop, and Excel.
  • Good communication and interpersonal skills.
  • Attention to detail.
  • A critical thinker and problem solver.
  • Ability to work under pressure and motivation to succeed in a fast-paced environment.
  • Ability to work collaboratively with internal teams.
  • Time, project management, and multitasking skills with the ability to prioritize tasks.
About Us:

City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences' mission, vision, values, and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

Our Mission: We create amazing experiences.

Our Values: Respect, Environment, Safety #1, Professionalism, Exceed, Communication, and Teamwork.

Our Operating Principles: CITY EXPERIENCES 12

  1. Foster diversity and inclusion.
  2. Practice conservation and environmental responsibility.
  3. Cultivate a safe and secure workplace.
  4. Be on time. Come prepared.
  5. Make data-driven, fact-based decisions.
  6. Be decisive with 80:100 solutions (80% right, 100% implementable).
  7. Expect to win - but compete as an underdog.
  8. Embrace innovation and reinvention.
  9. Listen and be responsive.
  10. Strive for efficiency and transparency without politics.
  11. Win as a team. Play your role.
  12. Work hard, have fun, celebrate success.

EQUAL OPPORTUNITY EMPLOYER:

The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. The Company is committed to providing equal opportunity in all employment practices, including, but not limited to, selection, hiring, promotion, transfer, and compensation to all qualified applicants and employees without regard to age, race, color, national origin, sex, sexual orientation, religion, handicap or disability, pregnancy, service member status, citizenship status, or any other category protected by federal, state, or local law.

Additionally, we encourage all qualified applicants, including those with past arrest or conviction records, to apply. The Company participates in the E-Verify program in certain locations.

#priority-acq

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