AI Solutions Architect

3 days ago

Washington DC USA, United States Lilt Full time
Job Title: AI Solutions Architect

We are seeking an experienced AI Solutions Architect to join our team at LILT. As a key member of our Solutions team, you will be responsible for providing technical expertise to our customers, ensuring their success with our AI-powered translation solutions.

About the Role

This is a unique opportunity to work with a cutting-edge AI technology that is revolutionizing the translation industry. As an AI Solutions Architect, you will be working closely with our Sales, Product, Engineering, and Services teams to bring our platform to clients and prospects. You will be responsible for providing technical guidance, building demos, and executing proof-of-concepts to help our customers achieve their business goals.

Key Responsibilities
  • Provide technical co-pilot support to LILT Account Executives and Account Managers, managing the customer's technical experience from scoping to deployment.
  • Build and present reference architectures, how-tos, and demo applications for customers.
  • Be a subject-matter expert in translation and localization process optimization and best practices.
  • Understand and align customer's technology stack to optimize localization processes.
  • Work closely with Engineering, Product, and Account Management teams to ensure smooth prospect-to-customer transitions and long-term customer success.
  • Play an active role in the development and maintenance of client-integrations.
  • Provide escalated support for critical customer operational issues.
  • Develop and iterate on internal processes to ensure consistency across our solutions engagements.
  • Track existing technology solutions and follow the latest trends and developments in the localization industry.
Requirements
  • At least 4+ years of experience in a technical pre/post-sales role at a language services, language technology, or content management company.
  • Experience working with a complex services-oriented solution.
  • Proven ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level.
  • Subject matter expertise in localization solutions, technologies, and processes.
  • Technical background in computational linguistics or related field with experience in AI, LLM, NLP, or computed-assisted translation (CAT) solutions.
  • A passion for technical and solution-based problem solving.
  • Analytical approach to intelligence gathering and project planning.
  • Outstanding verbal and written communication skills; ability to interact easily with end users and C-level executives.
  • Keen attention to detail and adherence to deadlines.
  • Strong desire to learn in a rapidly growing and dynamic pre-IPO growth environment.
  • Self-motivated and inspired by a results-driven environment.
  • Confidence communicating technical ideas to various audiences, primarily through presentations, white-boarding, and platform demonstrations.
  • Comfort with a bit of chaos, startup experience is an advantage.
  • Ability to work independently and self-sufficiently while being part of a team and pursuing team goals.
What We Offer
  • At market salary, meaningful equity, 401(k) matching, and flexible time off plus company holidays.
  • Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, plus FSA/DFSA, HSA, and Commuter benefits. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability.
  • Paid parental leave is provided after 6 months.
  • Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle.

LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual's race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Compensation Range: $92K - $114K

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