Workplace Experience Coordinator

2 weeks ago

Atlanta, Georgia, United States CBRE Full time
About the Role:

The Workplace Experience Receptionist is the first point of contact for team members and visitors, providing personalized services and administrative support to build a sense of community and create a warm, encouraging, and servicing atmosphere that enhances the workplace experience.

Key Responsibilities:
  • Handle daily phone queries, central reservation inbox queries, and bookings (AV, meeting rooms, and catering requests)
  • Ensure all client requirements are met within the Guest Relations functions with a high level of professionalism
  • Welcome tenants/employees and announce clients, applicants, and visitors, maintaining a neat appearance of the reception/lobby area, conference rooms, café, and other common areas
  • Perform general administrative duties associated with distributing packages and mail as needed
  • May order and stock office supplies, such as café supplies, equipment toner, printer paper, freight, and shipping supplies, determining standard supplies and information to be maintained at the front desk
  • Follow security and emergency procedures as defined for the property, responding to emergencies in a calm and efficient manner
  • Complete other duties as assigned
Requirements:
  • Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
  • HS Diploma or GED required; professional hospitality accreditations are preferred
  • A minimum of 1 year of receptionist, front desk, concierge, or other hospitality experience is preferred
  • Apply a high level of attention to detail, strong verbal and written skills, and a passion for service delivery and exceeding client expectations
  • Open and flexible work schedules
  • Requires basic analytical skills with the ability to understand and carry out general instructions as well as solve problems in standard situations
  • Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize, and offer help
  • Intermediate skills with Microsoft Office Suite products, such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc.
  • Ability to work requiring significant walking or through other means of mobility, including standing in position for extended periods, reaching, bending, stooping, pushing, and/or pulling, and frequently lifting up to 40 lbs
Equal Employment Opportunity:

CBRE is an equal opportunity employer that values diversity, with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations:

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success, providing reasonable accommodations in job application procedures for individuals with disabilities.

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