ServiceNow Developer/ Administrator

2 days ago


Quantico, Virginia, United States ManTech Full time
Job Summary

ManTech is seeking a skilled ServiceNow Developer/ Administrator to support our Marine Corps Warfighting Lab contract. As a key member of our team, you will be responsible for administering an on-premises version of ServiceNow, including installation, configuration, maintenance, updates, and hardening. You will also develop, manage, and troubleshoot ServiceNow forms, client and UI scripts, business rules, and scheduled imports.

Key Responsibilities
  • Administer ServiceNow, including installation, configuration, maintenance, updates, and hardening
  • Develop, manage, and troubleshoot ServiceNow forms, client and UI scripts, business rules, and scheduled imports
  • Configure and troubleshoot SAML single-sign on for ServiceNow authentication and identity management
  • Work with a team of information systems integrators and developers to support intelligence content management, production, tracking, and dissemination activities
  • Define, develop, and implement technological solutions to support process standardization and improvement efforts
  • Maintain KM tools such as SharePoint, Dynamics CRM, Service Now, and local product creation/dissemination system
  • Support STIG/POAM/Mitigation statements with the Linux OS and Database
  • Document quick reference/admin guides
Requirements
  • At least 4 years of experience in the following:
  • Must meet DoD 8570 requirements for IAT II
  • Must have Linux experience
  • Experience with database administration, preferably MySQL or MariaDB
  • ServiceNow patching/upgrades
  • Must have experience creating user and administrative documentation respective to ServiceNow
  • Must have experience training users on site-specific customizations and processes
  • Must have familiarity with creating ServiceNow workflows, dashboards, custom lists
  • Must be able to interact with, extract, and translate customer requirements into working solutions
  • Perform daily, weekly, monthly checks and recommended maintenance on all KM resources
Preferred Qualifications
  • Risk Management Framework (RMF)
  • Certification and Accreditation
  • SharePoint/2010/2013/2016
  • HTML, JavaScript, Microsoft SQL Server, Active Directory, DNS, SharePoint Designer, IIS, PKI, PowerShell, Group Policy
  • Intelink/IntelShare and available capabilities for potential use and integration
  • Knowledge of standard DoD and Marine Corps concepts, practices, and procedures
  • Familiarity with Navy/Marine Corps interoperability requirements is preferred
  • PowerShell scripting using any/all of the respective plugins related to the applicable technologies
  • Active Directory, Group Policy, Linux OS, Networks, MS Exchange, MS Lync, SCCM, Service Manager, SQL Server, Hyper-V, VMware, SharePoint, Networked Printers/Services, Distributed File Services, Data Protection Manager, HTML, JavaScript, CSS, IIS, PKI
  • Experience with Security Technical Implementation Guides (STIGs) and hardening respective Operating Systems and databases
  • Familiar with MS Dynamics CRM
  • Familiar with migrating on-premises services to the Cloud
Clearance Requirements

TS/SCI

Physical Requirements

Must be able to remain in a stationary position 50%



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