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Operations Supervisor
2 months ago
The Brink's name is synonymous with trust and reliability in the global logistics and security industry. As a leading provider of secure logistics and security solutions, we take pride in our work and share a passion for our future. Our team is dedicated to delivering exceptional service and support to our customers, and we're seeking a talented Operations Supervisor to join our team.
Key Responsibilities:- Supervise and manage the schedule, assignments, routing, and day-to-day operations of our Ground Courier Messenger team at our 580 Fifth Avenue NYC location.
- Ensure that all shipments are handled accurately and timely, making it to each destination as scheduled, and that staff properly bag, tag, sort, and route shipments.
- Work closely with JFK Operations, Imports, and Exports to identify errors and resolve issues in a timely manner.
- Ensure that proper documentation is completed and accurately attached to shipments as required by each shipment/airline.
- Implement, enforce, and monitor safety and security policies to ensure a safe and secure work environment.
- Evaluate the suitability of crew members to perform their duties, including equipment, training, appearance, and effectiveness.
- Perform monthly street inspections and maintain effective working relationships and communication with location leadership, sort staff, PM staff, drivers, and messengers.
- Manage employee time and attendance, performance management, and work with staff on their internal development.
- Work closely as a collaborative partner with JFK Airport and other locations, as well as develop and maintain key relationships with Sales, Customer Service, Show Division, Precious Metals, and other cross-functional departments.
- Minimum of 3 years of experience in freight forwarding/logistics in a high-volume/secured environment in positions of increasing responsibility.
- Minimum of 3 years working as a Driver/Messenger/Dispatcher or similar related Operations position in an armed secured logistics environment.
- Proficiency with Microsoft Office products, including Excel, Word, PowerPoint, and internal Brink's proprietary/commercial business software packages.
- Must be at least 21 years of age, have a current and valid driver's license, and a valid weapons permit or ability to pass applicable weapons licensing requirements.
- Ability to pass gun custodian license requirements, have a valid guard card or ability to obtain a guard card, and ability to lift at least 50 pounds on a consistent regular basis.
- Must have flexibility in working a wide range of hours, including weekends and holidays as needed.
Brink's is the global leader in security and logistics services, trusted by banks, financial institutions, and businesses in both public and private sectors. We deliver the currency of the world to businesses in our communities. We do it because we're needed. We do it because we're trusted and valued. We do it because it makes us proud.
Brink's is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history, or any other characteristic protected by law. Brink's is also committed to providing a drug-free workplace.
