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Patient Service Representative
2 months ago
ChesPenn Health Services is a network of community health centers dedicated to providing quality, integrated, and culturally sensitive medical, dental, and behavioral healthcare to adults and children. Our mission is to provide a healthcare home for every person living in the communities we serve.
Job SummaryChesPenn Health Services is seeking a Patient Service Representative to join our team at the Center for Family Health in Coatesville, PA. The successful candidate will demonstrate our commitment to quality, compassionate healthcare by providing prompt, courteous assistance to patients and families.
Key Responsibilities- Customer Service: Greet patients and visitors in a professional manner, provide an outstanding patient experience, and address patient concerns and complaints with skill and respect.
- Clerical: Generate encounter forms, verify patient eligibility for insurance and/or sliding scale fees, collect co-payments, and maintain patient chart records.
- General: Maintain a neat and orderly work area, attend organizational meetings and training events, and complete other duties as requested by supervisor.
- High school diploma or equivalent.
- Previous experience in customer service, health setting preferred.
- Current COVID-19 and flu vaccines required.
- Medical, dental, and vision insurance.
- 401a retirement account, funded by ChesPenn.
- Life insurance.
- Generous vacation, sick, and personal leave.
- Tuition reimbursement.
- Employee Assistance Program.
